Driftwood Coffee — Restaurant in Portland

I am legitimately puzzled by the experience I had at Driftwood today. I wanted to sit down and have a cup of coffee and strategize before a meeting I was on my way to. I walk in and at the counter a sign states “I am out back” …So I go out to the back area of the shop and peak outside and find who I presume is the owner/barista sitting on a patio chair, chatting with someone. She excuses herself from the conversation by saying, “back to it!” In a tone that I perceive as annoyed. She comes inside and asks me what I would like. I tell her that I’d love a cappuccino with a little honey and cinnamon. “What???” She sounds exasperated. “Honey???” She looks at me with a deadpan face, I assume a request to ask me to explain further. I’m clearly confused but just tell her, again, honey and cinnamon cappuccino. “I have organic honey sweetener or I have honey on your side”

At this point I’m completely confused as to what she is asking me so I dismiss it with a friendly, “whatever you have is fine!” She says it will be up in a few because she “likes to have the milk sit” - as a barista myself, I have no clue what that would mean but I nod in agreement. I go to pay with my Apple Pay and the system isn’t accepting my card. “Oh yeah, it does that sometimes.” I explain that I only have Apple Pay and she says, “coffee is on the house today. Just pay it forward, I guess” and now CLEARLY annoyed, as if it’s my fault that her system is not working. I sit down and a couple minutes later I’m handed off the most ridiculous looking cup of “coffee” I’ve ever seen. As I previously mentioned, I’m a barista as well, but am not picky by any means. The cappuccino provided by her was honestly insulting. A giant puff of overly-steamed milk in a cup with burnt-tasting coffee underneath.

I took a moment to consider the experience I had just had and was so uncomfortable and weirded out that I left without finishing my “cappuccino”

To summarize, I will never be returning to Driftwood. Awful service, awful coffee. The person I had this exchange with today was obviously the owner which makes this experience twice as bad. Clearly no integrity with your product or care for your customers. And I suggest doing more research on what a cappuccino is…

With so many great options around Garden Home, steer clear of this...

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Went 3 days in a row hoping it was just a one time occurrance. First time I walk in the man behind the counter is not wearing a mask, I ask for my coffee extra hot, it's barely luke warm. 2nd day I ask for it extra hot from the lady and it's again barely luke warm. 3rd day I ask for it extra hot and it's again barely luke warm so I ask if it's ok if she remakes it. She then tells me it's like 180° and I say oh maybe your thermometers aren't calibrated. I told her I like to stick them in ice water then adjust them to 32° and she just stuck 4 thermometers in my drink and said "yup they're like 180°" which would literally give 1st degree burns if that were true and then she dumped the entire cup into a steamer and steamed the espresso and syrup and milk all together and dumped it back in the same cup and said there ya go. I literally didn't know what to say and walked out. Will not be returning...