Hey Anton, Pizza Nostra has been my go to pizza for at least ten years. We used to live within walking distance of the Fremont location. It was love at first taste. Sadly we moved away from the location, but that didn’t stop me from using Uber eats to get my fix. The Combination has always been my favorite and I probably no joke order it at least once every week and a half. I have also made several orders for co-worker “Dinners” and everybody has always been very impressed.
Fast forward to probably the last six to seven orders I’ve made have seemed off. Pretty consistently the crust has seemed chewy. The most recent order on October 10th was burnt, chewy and had onion scraps and skins all over the pizza. My wife also orders the Stromboli (she’s not a super fan like I am, but is forced to eat Nostra frequently) which she was also disappointed in. She mentioned how sometimes it’s amazing…. Other times it’s lacking in filling, the crust is dry and it was smaller than usual
I say this with a lot of love and am not trying to be rude at all, but something has happened. I won’t pretend to know the inner workings of what you have going on and maybe you’re not even at that location anymore. Maybe an employee, or someone making the pizza is just not loving it. Again not trying to be rude, but the pizza has changed and not for the better. It’s almost like quality control has slipped slightly. All I want to say is I loved your pizza so much. I love all types of pizza, but if I had a choice…. It was always Pizza Nostra… ALWAYS. It kills me to give this even a 3 star rating, but honestly with the current quality, it should probably be lower, which breaks my heart.
This long review will probably make readers think I’m crazy, but this is how good the pizza was. I’m not just a fanboy either as every time I would buy it for work, or football parties or what not, people always expressed how good it was.
I love what you did Anton. It was amazing. It just hasn’t been amazing recently and that’s been pretty consistent.
Much...
   Read moreI ordered a pizza online using the eat24 thing. I wanted to order the gluten free crust, which I saw on the menu, but when making my order I did not see the option. I thought I would select everything else and then try to find out how to get the gf crust but then I forgot and placed the order. I realized only 5 or so minutes later and tried to send a note using the eat24 app. Then I got nervous that the note didn't go through and decided to call (I have a bit of a phone phobia, which is why online ordering is great!). I called and explained the situation but the guy said it was already in the oven and went to get the manager. The first thing the manager said to me was, "we will make you the gluten free pizza but we just wasted a whole pizza so you have to pay for both. Also, the vegan cheese is really expensive, so we wasted a whole pizza. Next time make sure you get your order right." And finally I got a chance to speak and told him that I wished he had talked to me before "wasting a whole pizza". The last thing I wanted to do was waste food, I was just trying to see if I could change my order, but it was too late. So he said, "so you want both pizzas? We already started making the gluten free pizzas!" I told him I would take both pizzas so I paid an additional $22 for the gf pizza. Then I got off the phone and cried. I don't like being yelled at by strangers. Also, I got charged $5 on my original order for the gf crust that I already paid for over the phone because of the note I sent to eat24. The pizza was only okay. But most of all, the manager, Abdul is...
   Read moreOrdered via Yelp online. What an amazing and easy partnership! You can even tip via your order online and give special directions if your house is hard to find!
The food and delivery were all perfectly acceptable or "A-Ok" in Yelp rating. Ordered the recommended Nostra Combo pizza, it had good meats and veggies, and two salads, the caprese and ceasar. The pizza was good but not anything overly impressive and the salads were fine but equally unimpressive. I will admit some of it may be lack of presentation when you order in and don't get their restaurant experience. For the prices I wanted more. And they forgot a side that was included in my order.
It is a great neighborhood place and they are one of the companies that make it easy to order in from online or the phone. They send out fliers within their delivery range so you always have a menu. If this was a 1 $ sign I would probably give it a 4 star but for this price range I would rather order something else next time.
If friends want pizza delivered sometime I will certainly give them another chance but on my own I'll seek out...
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