Hot'n Creamy Donuts — Restaurant in Pottsboro

this man and wife never fix enough donuts, he always tells me he is out and this is by 10 am. Especially the plain cake and the glazed cake donuts, no sugar free donuts for us that are diabetic, use splenda to make the glaze and the dough, we do at home, why can't he. He just wants to fix just enough to get by, not the freindlest owner , he needs a better attitude., sherman store has friendly people there, but not pottsboro, just mechanics, she is better than he is, sure not suzie at southern crispy donut, but now she has gone, their not the same now, suzie use to nearly always had a smile on her face when you came in the door or the drive thru, plus she use to get to know you personally and your family. Why is it no one does that any more, that's what...

Love the doughnuts and people who run this shop. Expect to have a short wait if you go in before school starts. Many of the High School students are frequent customers. Locals can often be found hanging out reading a paper or chatting with friends. The building could use some updates but it is serviceable. They suffer from a layout that keeps them far away from the window and a single credit card reader. Our family prefers these doughnuts over those offered down the street at...

The donuts are pretty standard, but the customer service is appalling. My husband and I stood waiting for someone to help us for a solid ten minutes. They were working in the back and saw us, but no one came to the counter. When someone finally came to the counter, they asked my husband what he wanted and proceeded to ring him up and then payment was expected. Not only did I feel rushed and invisible, the donuts were small and the quality was definitely not...