Papa Johns Pizza — Restaurant in Powder Springs

I ordered pizza on Friday night Aug 2 2024. I meant to call another store on Dallas hwy. I have who number saved on my phone. When I dailed it must have transferred to the store in Powder Springs. I placed my order because the guy who answered the phone assured me that he would place the order from Dallas hwy. I was reluctant at first because I like to hear the voice of the lady on Dallas hwy to ensure I have the right store I ordered the works pizza. It arrived in 1.5 hours when the estimate was 50 minutes. It was a vegetarian pizza with spinach and no meat. No what I ordered. The driver left it on the porch, rang the doorbell and left. The pizza was cold and I did not like the one slice I ate. The reason that I am writing this review is that this is not the first time something similar like this has happened to me at the Brownsville road papa John’s location. I blame management because they obviously do not care about the process or their customers. Headquarters papa John’s needs to know about their poor...

Worst customer service ever! Zee, the lady who took my order shouldn't have a job to begin with. I ordered my pizza at 10:38 p.m. I asked if there were any specials and was rudely told they only had meat pizza for $11.99. I accepted because my friends and I were hungry. So I ordered large half cheese and half pepperoni. We waited for an hour so I decided to call. Zee answered again and when I asked her how long the delivery person would be she told me he'd be there shortly. 30 minutes later I call back and I'm being told my order was voided because of the wrong address. Zee, how the hell did you get my address wrong when I gave it to you twice? How come you didn't tell me the address was wrong when I called the second time? Why did it take 3 phone calls to get answers? I was advised to speak to Sheva the alleged manager on Monday. Well guess what? I will be there tomorrow! I am extremely frustrated with this location's customer service. They don't deserve the one star...

The drivers of this store have been the most disrespectful and dishonest people Ive meet. Two drivers have disrespected me because I didn't have enough for a tip and The third I just checked my bank account wrote in their own tip after My husband put a 0 she wrote in $5.00. I do tip but at that time the driver left so fast when I was coming downstairs with cash to tip her she had already went to her car .Instead their driver decided to write in her own $5.00 tip. I'm more hurt that the Manager Anastasia claims she didn't believe her driver would do such a thing. Which leads me to believe that you are calling me a liar. I honestly feel bad that the drivers aren't being paid enough that they stoop to stealing and disrespecting their customers. At this point im done with Papa Johns at this store and probably for good. I just moved here and Im just at a lost for words with this stores ethics and...