Big H BBQ — Restaurant in Prescott Valley

WORST PORK RIBS EVER!

We were very excited to try this new BBQ after the previous owners closed.

I called the restaurant early afternoon to ask if the ribs and brisket looked good and juicy and expressed my concerns over the very poor reviews for this establishment. The very polite young lady mentioned everything looked good. I asked her to share my concerns and expectations with the chef...she said she would...

A few hours later we placed our order to go for 1 full racks ribs, 1 lb of thinly sliced brisket, 1 lb of pulled pork, and one 1lb of smoked turkey...and one "large" size of Mac n Chz which she said would feed 4 people.

Upon arrival we were greated warmly by the young lady behind the counter. I picked up our order and started to drived away... Then I drove back to return the "large" $16 Mac n chz which was only large enough to feed 2 kids.

Got home to Phoenix and wow...

Ribs were hard, tough, DRY, and way over seasoned. Very poor quality cut...very little meat on those bones. Worst rack of ribs I've ever seen and tasted.

Brisket was fair 2.5 out of 5

Pulled pork was poor 2 out of 5

Smoked turkey...well that was interesting...they smoke a turkey "loaf" which is pressed white meat and dark meat together...visually Disgusting with the dark meat gray in color in the same cut with the white turkey meat...tasted fine but no one would eat it because the grey color made it look old and funky...1.5 out of 5

It's my understanding this new restaurant has been open since January 2025 and has received many reviews with content for improvement. Based on our experience they choose to embrace mediocrity and poor food quality vs listening, learning,...

Friendly staff, restaurant is clean and nicely arranged. The food was a mixed bag. Ate there this evening, not busy. We ordered at counter, not a long wait before food was delivered. Wifey had the GF smash burger and the tangled onions. Good job with the GF bun, the cook grilled it. The pattie was not truly a smashed burger such as what they have at Sammies. Her food was not hot, Tangled fries were a bit greasy. I had the sampler platter. It was not hot upon delivery. The ribs were good, tender, fall off the bone. The brisket was very good, moist with a nice exterior crisp. The pulled pork was flavorful and tender. The only drawback to me was the temperature. The coleslaw was great, am assuming housemade. The fries were different than any I have had, kind of like steak fries. They were crispy and very good. The cornbread appeared to be cooked skillet style, possibly with bacon grease? It was good. The prickly pear BBQ sauce was tasty with a bit of spice. I guess with "Smokehouse" in the name I anticipated more of a smoky flavor in the meat. I like BBQ joints that smoke the meat up fairly heavily. Not so much smokiness but the meat was good. I know it is a challenge to get food to a table with steam still rolling off the plate but they need to do better in...

My wife and I had the Brontosaurus Ribs a week ago and they were fantastic. We got together with friends on Saturday during Memorial Day weekend and decided to get an order of 5 Brontosaurus Ribs to go. I reserved them the day before (great idea you guys). Unfortunately, when we opened the containers at home we discovered the ribs were extremely over cooked. The two ribs with smaller amounts of meat were basically inedible (think jerky). The three ribs with more meat were at least barely edible. Due to our guests and the 45 minute round trip, we made no attempt to return the order. It’s my belief that these were so overdone, there’s no way your staff didn’t know while filling this order. While short term you came out ahead on selling items that should have ended up in the trash, long term you’ve lost a customer forever. Doesn’t seem like a successful business model for a place just starting out locally.

On a side note, there were significant differences on the amount of meat on individual rib orders. Two of our orders literally had only half the meat of the other three. If you have that much variation, you might want to consider pricing...