Starbucks — Restaurant in Price

I use the mobile app to order to make it more convenient and quick to pick up. They got my order wrong twice in a row. I tried to call the store and you can't get straight through to them it directs you to Lins. They were paged to answer a phone call several times and no one answered. Then the person from Lins hung up on me. So I called customer service. Their corporate customer service is great! So understanding. They made sure to let the store know they got the order wrong and they reimburse me for the drink order. I order again the next day and go in to pick it up: I paid 8.50+ for a venti latte, that was clearly not a full drink. I asked the two girls where the rest of the drink was. They say we'll you didn't order ice so there is less. I get that they're young and inexperienced but they should be able to look at an order and see No ice, but I will pay more money for this drink for you to add extra expresso shots, cold cream, and for peets sake more almond milk! Especially since I'm paying for 24oz! So Ridiculous! Never mind, they must not need my...

Not a typical, enjoyable trip today. The coffee was great, as usual, but the service was a little disappointing. I truly feel my wife is judged incorrectly because she has a brightly colored Mohawk. I think people look down on her because of that. We ordered drinks and hot food. The drinks were announced by the batista, but the food was prepared by someone else and we weren't made aware when it was ready. A customer had to tell us when the food was ready. I feel that's lazy. I believe, considering the looks we received from more than a handful of people there this morning, we were ignored because of the way my wife looks. The tall, fit blond after us was taken care of professionally. Why were we treated...

Terrible service!!! Traveling thru was So Excited to find coffee in the middle of nowhere for our long drive ahead! Google said it closed at 8 so we risked a ticket and started speeding there. Ran in with 15 minutes to spare and the guy said they closed at 8 I said it's not 8! He said with full rude attitude "You should have got here earlier!" Laughed at me, and took the till and walked off! He had already cleaned the machines, counted the $ and everything and was leaving! A lady who lives around there said its totally lame that the guy does it all the time and people are always trying to make it...