McDonald's — Restaurant in Quincy Township

Quincy McDonald's. Our visit was so bad I don't know where to start. The manager who was working at this location was so rude and obnoxious that it was totally sickening. Her name is Allison. I ordered unsweetened tea and the kid at the register gave me sweet tea. I told him and he was grumpy and obviously didn't want to be there. I was handed another tea and it was another sweet tea. I hesitated to tell him because he was so ornery. He was very rude and I m pretty sure there was no unsweetened tea. The manager is just as bad but worse. This manager usually works at the Hillsdale location and has worked for McDonald's for many years. She informed me that the tea was a mistake. I said two times I got sweet tea. It was a mistake she kept insisting. I know her from Hillsdale and she has always been rude to me. We don't eat at McDonald's we usually just get drinks when we are hard up. Anyway this Allison threw my change at me when I asked for a refund and said I was a bad person because she said she read posts about me on Facebook. Would a good well trained manager speak to customers this way ? She doesn't like me because I call her staff out when they do not do anything correct. I find this incident very hurtful and revengeful. Throwing chang at a customer should be an automatic termination. I will be following up with the CEO. Beware of Allison at the...

My family and friends will also be leaving a review because we’ve had the same thing Happen to us . Our order is damn near always messed up. The customer service is a joke. The woman in the window dawn Told me how much my total was and I didn’t hear so I said I’m sorry what was it and she yelled at me . It’s bad enough she Open the window to take my money, but then started an order in the middle of me asking her how much it was so wasn’t my fault for her to get like that when she was trying to multitask after already opening The window In the manager, Kayla is no better when it comes to telling her employees what they did wrong when a customer Expresses their issue. They can’t even teach their employees how to make sure the food is correct before they send it out the window. I’m tired of getting home looking in the bag and items are missing or incorrect. I do not have the gas to go back out and I shouldn’t have to go back out when I try to check my food. Some of the employees are rude. They Open the window and give me attitude for sitting there, trying to check my order. Someone wouldn’t feel the need to check it every single time if you didn’t mess...

It took 27 minutes waiting in drive thru after paying to receive order. They have you pull forward so they can fill others orders and you can watch how poorly this Mc Donalds is run by watching the adjacent Burger King and Arby's efficiency at their drive thru. You can imagine how many they serve in 27 minutes while McDonalds walks orders to others behind you. And tge order was nothing elaborate. 3 cheeseburgers, quarter pounder, a fry and 2 apple pies with 2 large drinks ( one was incorrectly served.) A coke and a diet Coke one was incorrect as both were same flavor. This McDonalds is the best advertisement for Arby's and Burger King. Any 5 star review is bs. In replacing the drink inside during the wait there were fries all over the floor in plain sight. It became obvious why they didn't have a self serve drink station. People would be refilling the drinks multiple times during their wait on their order. I wasn't the only car waiting in the drive thru. There were at least 5,6 others waiting. Absolute embarrassing to the brand. Gave one star as I could...