Bob Evans — Restaurant in Raccoon Township

The original Bob Evan's ... why not take the 150 mile trip to check it out, so we went for a visit! No line to speak of and got seated immediately but no drink order was taken, then they sat other people and immediately took their drink order. After about 5 minutes or so another staff member happened to walk by and asked us did you need a drink,, "yes, that would be nice" then the waitress walks past us and took the other tables food order and then came to take our order, a little odd but ok getting both orders at the same time but after waiting for a while they walk past us with food for the other table. The other table asked for this and that and the waitress walked past us several times, I asked when our order would be arriving and she said "your next" and just kept walking after severa longl minutes I stopped her after she catered to the other tables every needs and i stated to her "we were seated way before them and they are halfway though their meal and we'd like to know when our meals are going to arrive. She gave me an odd look and said "I'll check". 2 people come back with half of our meal and I said where's the rest and the waitress who took the order said to the other one "OH yeah they are suppose to have another one of the pancake orders". She said to us we'll get the rest in a moment and walks away, by this time the other table have finish eating their meal and are getting up to leave. This was upsetting to say the least, I excused it to poor communication between the person who sat us and the waitress but this should never happen because there wasn't even a rush. I paid my bill plus I tipped my usual 20%+ anyway but this was totally upsetting to say the least. It's the original Bob Evan's you would think they'd have all the bugs worked...

My husband, son and I went to Rio Grande ,Ohio Bob Evans and the visit well not a good one. When our food arrived to our table we had to ask for my husbands side order of fries. He was not asked the type of bread that comes with his meal, and he didn't get any. I got a bake potatoe with my meal and the waitress didn't bring any butter or sour cream and I was not asked if I wanted any. Again we had to ask and my food was cold by time I got the butter. We were never asked if we wanted refills on drinks. When the waitress gave us our reciept and I went to pay she had given us the wrong one. She had only 3 tables and had gave each table the wrong reciepts. I had already paid and then she came running to the register to tell the checkout person. After that got all cleared up and I paid the rest of the bill I had ordered a takeout order and that was all wrong, but didn't know till I got home. Needless to say the experience wasn't pleasant and doubt if we go...

It took us 20 minutes just to get our drinks. We should have got up and walked out at that point. Once our order was taken, there were 3 of us, the waitress brought out one meal at a time. The whole table should have been served at the same time! We wouldn't eat til ALL our food was there. By then it was cold and our drinks were empty. We never seen our waitress again. We had to ask a waitress passing by to refill our drinks. We had to ask for the cookie which came with the kids meal. Then once we got to the register, the total was different than the receipt we were given. We had spent the day in Gallipolis and thought it would be nice to stop in the original Bob Evans, what a colossal mistake! It was a HORRIBLE EXPERIENCE! We were offered an apology by the manager. I understand the labor force today is inadequate, I don't usually complain, but the straw was the receipt difference after enduring such horrible service and having to eat cold food....