Original Italian Pizza and Restaurant — Restaurant in Ralpho Township

Love going here, excellent food and staff are absolutely wonderful. Love the place so much that I actually ended up working here one summer. The food is authentic, and the boss's family is from Italy, and he and speaks some Cicilian himself. Unfortunately I see several reviews complaining about the food, and one in particular complaining about the staff. I looked at the names and when the reviews were posted, and the things that some of them claim are entirely false. First of all, one of the reviews mentioned a "heavy set girl" who worked here, and claimed she had a bad attitude. The truth of that situation is that the customer tried to claim that their food was incorrect, even though it was exactly as they had ordered. The cashier pointed this out, and even offered to fix it after they continued to insist the order was wrong. The customer said not to bother, and as they were leaving cussed out the cashier and mocked her weight. Felt so bad for her that I ended up giving her my tips after my shift ended, she needed them more than I did. (In reality she doesn't have a bad attitude, she'd just been having a particularly bad week. She's a wonderful lady, but she hasn't had it easy, she's a young mom with two kids and never had the money for college.) Second, some of the reviews complain about the sauce, saying it's watered down, or is just tomato soup. As someone who's worked there and had it many times, it's not watered down at all, and it's not just tomato soup with herbs thrown in. As for the wing prices, they have become more expensive due to an avian flu that has been affecting not only chickens, but waterbirds like ducks and geese, and shorebirds like cranes and storks as well (This is also why egg prices have gone up recently as well). Third, about the ramp leading to the dining area, there are plenty of signs, and it isn't difficult to get to. Some sections of the stairs are roped off because they need to be fixed, and there haven't been the time or people to take care of it. They're still a bit short-staffed after COVID, and the boss very recently got married and has a son to take care of, but everyone tries their best and the service and food are still amazing. I'd recommend the calzones, stromboli, Hawaiian pizza (Johnny if you ever see this, you're wrong and pineapple on pizza is delicious), or Zuppa Toscana if they have it (I got the recipe from working there and I still make it frequently, it's super yummy!) And be sure to tip your waitress, they're all wonderful people and they absolutely deserve...

Well, the general manager of this store is incredibly rude. Our family had been ordering from this restaurant for quite a while. When we order something hot like chicken fingers to go we always ask them to cover the chicken fingers / fries or whatever top and bottom so it does not melt the styrofoam container to the food. They were doing well for quite a while honoring this simple request when suddenly about two years ago they stopped and I had to start checking the bag every time we picked the food up. if it was melted to the food I took it back and explained nicely why we needed it to be wrapped. At some point the general manager lady apparently got annoyed at this request and one time last year she was incredibly rude, arguing with me and I had to get firm and force them to make new food (who wants to eat food with melted styrofoam on it!?). The gaggle of waitstaff also stood making fun of me and talking about me as if i couild not hear. We stopped ordering from there for about a year because we were fed up at the attitude and inability to honor a simple sanitary healthy request. EVERY and i mean EVERY other restaurant in the valley has no problem with this, has heard it before and most already do this because they UNDERSTAND. Well we started trying them out again recently and they were doing great till today. Same thing happened only this time when i went back, the same manger was incredibly rude and had the wait staff re-wrap the same food that had the melted styrofoam on it and try to give it to me that way. I watched them do it, laughing as they did as if I could not see behind the counter. They tried to pass it off and then was trying to get me to leave without the food. She said "I'm not giving you anything"!! The manager told me that this is the way they wrap the food and that i need to understand that and they weren't going to make new food. They just wanted me to leave. I had to force them to give me my money back for the food they refused to re-make. Incredible. Am I being ridiculous? Do you like food with melted styrofoam on it? Do you think they care about what they do? Would you like to be treated this way if there was a problem with your food? This restaurant is permanently crossed off my list and i will share the story with...

This place should be arrested for serving food. Where do I even begin? This “restaurant” (if you can even call it that) looked like a horror movie set from the outside with caution tape and the steps were about to fall apart. And yet somehow it only got worse inside. I should have turned around the second I saw the sketchy parking lot and the caution tape , but curiosity (and hunger) got the best of me. Big mistake The food? I’ve had gas station sandwiches that tasted better than this. It was nasty like the pasta was so sour tasting and watery that I couldn’t finish the first bite. The salad was warm and soggy. The bread was hard as a rock. The pizza tasted like just cheese no sauce or bread. The mozzarella sticks tasted like damn funnel cake. It’s like someone dared the cook to make this stuff blindfolded with expired ingredients. I wouldn’t feed it to a raccoon. And let’s talk about the service. It wasn’t too bad other than the fact that it took 10 minutes to be seated and we had been walked by a million times like we were freaking invisible. It’s like we blended into the nasty walls. As for the staff and the customers… yikes! It felt like we accidentally walked into a weird cult meeting where outsiders weren’t welcome. Everyone stared at us like we owed them money or something. It made us feel uncomfortable. Oh, and the prices? Laughable. They had the audacity to charge us fine prices for food that looked and tasted like it came from a middle school cafeteria trash can. SAVE YOUR MONEY, your stomach, and your soul. Just eat cereal at home. It will taste better and you won’t leave wondering if you have been cursed.

DONT GO HERE UNLESS THEY CHANGE...