Old Piney Dell Restaurant — Restaurant in Red Lodge

Been an old romantic restaurant from our earliest anniversaries for my wife. Service is sometimes but not always slow. Food is often good but inconsistent. Reason I write about it now is just phone etiquette. Couldn't make a reservation on time so called to late them know we'd be late to see what they could do. Couldn't accmodate 15 min late which is fine. My fault, busy place. But what bothered me was the abrupt attitude of the woman on the phone. I couldn't speak quickly enough for her. When I didn't speak immediately got an annoyed "are you there?" "Where are you?" type of response with a grating irritated tone. Not like "I think you're cutting out Sir" or something polite. Seems like a small thing but after years of trying to go there for anniversary dinners and being often let down, we just changed plans instead of coming in...

For the amount of$$ you pay, I expected better quality of food and service. Twice through the buffet line and no fresh food. Mashed potatoes dish was empty. Turkey was sparse and what was left was sitting in what look like water. What's Thanksgiving dinner without desert? Well didn't go near it. It looked like it had sat out all day and was crusty looking. Service was downright horrible. Asked for a glass of water and sat for 20 minutes and watch the waitress serve water to an empty table. Not once did she make any kind of eye contact with us. Never will I eat there again. One shot and...

So disappointed. We used to go there on our anniversary but have gone south the past several years. I was so excited to go and had studied the menu online. We got there, it was empty except for us. We were given a menu with a chicken sandwich, a hamburger, chicken Alfredo, another pasta they didn't have, and one steak. The special was chicken marsala, so we had that. No soup at all. The salad was a bit of iceberg lettuce. We've always had such a wonderful time there, the food was mediocre, and the experience was so...