McDonald's — Restaurant in Reidsville

Ordered via the app as we were heading home from Greensboro as it's the halfway point between our doctors offices and home. Finished order and placed. Pulled up to curbside pickup shout entered the number inn the deep send we had our good inn our hands without ever getting out of the car in under five minutes. We had all been dying to try the new crispy chicken sandwich lineup and its as good as they say it is...tender juicy and mouthwateringly perfect they even got all of our special requests right. This is a very good McDonald's location and after being a general manager for McDonald's for fifteen years I know a good McDonald's operation when I see and experience one. These guys really do an awesome job of delivering all the jet hallmarks of a great customer service experience and they always get it right the first time....that's saying quite a bit for someone who had managed these restaurants for many years. Just can't thank you enough for offering great customer service even in these trying times with all of the extra protocols to follow with Covid-19 really making it hard for ask businesses to do business as usual but you all really succeed in taking care of each guest with great hospitality and quick service. Kudos for a...

I have never written a review before, good or bad. But this McDonald’s has to be the worst place I have ever eaten. I have been here maybe 3 or 4 times. Each time has been unpleasant. I paid nearly $12 for two Chicken sandwiches, 4c I think. The first sandwich look as if the employee just through the sandwich in the box and shook it up. The second one (pictured in the review) was barely put together and had a TON of mayonnaise in just one spot off to the side of the sandwich. Each visit has been exactly like this, still I gave them another chance. Not anymore. The employees obviously do not care about their job. Most of them have been rude to me, though today the two I dealt with were nice. However, horrible employee performance is usually caused by terrible management. Either way, don’t go here and eat!! Go to the Bojangles across the highway. Much better service. I can go to Chick-fil-A and buy two chicken sandwiches for cheaper or same price, walk away with a good, put together sandwich, and always leave with a “my pleasure.” So for yourself, your sanity, and your appetite, go to a...

This location like many others do not keep up maintenance on their order pads in the lobby. They want to not have cashiers. Every place wants the customers to do the work!?! But the printers either are out of paper or don't print at all. Then when they bring the food out to be picked up, they just call out the receipt number, instead of what's in the order. How are the customers supposed to match a number to a receipt we didn't get or that had no print on it. Then the kicker was saying something about it to the worker calling out the order number and getting a smarta$$ "it's not my problem" response. 🤨 The manager did come out and asked what the problem was andi responded to which she apologized and attempted to correct the printer problem. This is another reason why I try to avoid McDonald's anymore. Food quality and service has really bombed over the years. I'm 58 and have seen a lot of changes in McDonald's and not for the better. Used to be a great place for a good meal. Used to be a fun place for kids. Too...