Fox's Pizza Den of Reynoldsville — Restaurant in Reynoldsville

I am a really nice customer most of the time. I have been ordering for delivery from these guys for almost 6 years. Was so excited when I learned I had a resource for delivery out where I live. Today I ordered with spotty cell service cause I didn't have power to use my landline. (Had a power outage) She took my order even though she was having a hard time hearing me. The food was delivered in 40 mins as promised with an item missing. I called and told her wanted 2 order of fries, not just the 1 order I recieved. Her response was " you only paid for one, I can tell you that." My response was "that's fine, I still wanted an order." She said it wouldn't take too long. I called back after almost 2 hours and a gentleman answered saying he thought I didn't want the order. I explained that I really still wanted the order. He then says he doesn't think he will be delivering out to me anymore because I am 9 miles away and that no one else delivers 9 miles away. I got upset and explained I have been a loyal customer for 5 years and always order delivery and usually make pretty large orders. My roommate paid for dinner this time and tipped about $5 the first round. I feel like they were very mean to me and treated me very poorly tonight. The gentleman who delivered my food ended up with $10 more tip the second round because I felt it was no fault of his own. (I always tip $10 or more when it's my order because we are so far away). So in one day I lost my internet, electric and only delivery service available to me. Needless to say I was emotional after this restaurant purchase. I have my power and internet back, but I feel like I was terribly wronged by this place. It used to be pizza delivery was up to10 miles, the rules may have changed and I understand that, but it certainly made me feel I was single handedly responsible for this decision when I didn't maliciously...

I would like to clarify about cat humls bad review. I work at this foxes and I can assure you that we clean everything multiple times a day. As for the High chair and table, it is possible she grabbed it right after someone put it back and picked a booth that had to be cleaned with 8 other clean ones around. Also, I have never in my last 10 years of working in food service had someone complain about us wearing gloves. The coat rack is just that, a coat rack... It is meant to hang coats on so I do not understand why that is an issue either. I really hate when someone gives a bad review and does not even have the decency to address their concerns in person. Now.. Onto the good note... This is my families favorite pizza place , yes it may be a little warm in the dining area but the food is absolutely deliscous! The owners are very nice and the price is cheap compared to other places like pizza hut. So please come in and see us! Tell them Amanda...

Very poor service. Very poor attitude of owner, girl who answered phone was rude, and delivery girl was snotty. We placed an order for delivery and were told 2 hours(which is way too long) but we figured thats the norm for them so ok. It took almost 4 hours our food was cold and made wrong. it was 830 at nite at that point i was over it. I did call around 8pm and speak to a very nice guy named eric who said manager wasnt there and he would be back tomaro. I called to speak with kevin the owner and he was extremely rude. Didnt even appologize. Told me i should order from main street pizza from now on.Thats bad business trust me i had no intention of ordering from them again but whatever happened to customer satisfaction. N i deffinately didnt want free food but an apology goes a...