Bea’s Kitchen & Kocktails — Restaurant in Rich Township

My mom made reservations at Bea's Kitchen & Kocktails for 3:30. It was my stepdad's birthday, he is a veteran and has health issues so we were running late. When we arrived at 4 they were closed even though online it says they close at 5. My mother called and was told there was a private event. She explained what happened and that we had a reservation but no luck. Eventually we were let in and were seated a few min later. The waitress came over and was pleasant but she never left the table. They were out of french toast, lamb chops, and waffles. My mom asked for a drink. The waitress yelled to the hostess stand are you making specialty drinks the woman there looked up from her phone and said nah. I told her one of our party was in the restroom but she still stayed at the table so we hurried to give her our full order. I then asked for salmon croquettes didn't have that either. My nephew then ordered oxtail and grits didn't have that either. His brother got back and got no time at all to look at the menu, so he ordered what his brother ordered since we'd all now ordered. Someone else came to the table and asked my mom what name she used for the reservation, then the "general manager" came to the table and stood over my mom and condescendingly said ma'am your reservation was for 3:30. My mom again explained that she called and some to someone and changed the time to 4. The woman asked her who she spoke with and my mom told her she didn't get the person's name. Then she said no one says they spoke to you. To which I then told her I heard her call so go interrogate he staff, not the customer. Then she said she was trying to figure out... I told her if you're going to let us in, let it go and let us be. She left after my mom showed her the call in her phone. The waitress came back and gave us our drinks. Then general manager came back and had the audacity to say ma'am can you please come speak to me away from here. To which my mother said no anything you want to say to me you can say right here. Side note: To be clear though, had my mom raised up from this table and obliged her, I would have raised up and walked right on with her. She then accussed my mother of changing the time to 3:45. Mind you the last time she came to the table no one said they spoke to my mother at all. My mother corrected her. This was really unprofessional. I asked her if she was really at a table accusing a customer of lying right now. She told me to calm down. I was calm and fed up. I said okay let's just raise up and leave. I hope it was worth it for the reviews they'll get from me. The table next to us also left and asked about what happened. They were parked next to us and I told them about it and they said don't worry it wasn't worth it to come here, you're better off because nothing was good.

If you want to go support a black business like my mom did check out Poppin Corks. That's where we went after this harrassing general manger. The food was great, the staff was great, my mother had a great drink, and they stayed when I took the kids home for live music. They loved the music so much that my mom called me then texted me later again to tell me how great they were and how amazing the lead vocalist was. Couldn't stop raving.

Don't bother with Bea's (empty) Kitchen & (nah) Kocktails, they are out of everthing on the menu... like really... French Toast and waffles... you don't have bread, eggs, milk, vanilla, and cinnamon?! You're out of batter for waffles? Okay. Half the menu has french toast or waffles in the entrée. I could order the salmon and grits but not the salmon croquettes?!

The entire time we were at the table either the waitress or the general manager was also at the table. We never got a chance to say anything to each other when we sat down. I will be sure to tell everyone I know not to go to Bea's (empty) Kitchen & (nah) Kocktails.

Restaurant is a tough business for small businesses who go above and beyond for people... and don't take the tips right out of their wait staffs pockets. This place will be...

HORRIBLE!!!! Our group drove 50 minutes from our hotel to eat here. No one in our party was from Illinois and Bea's was recommended. Let's start with our drinks...good presentation. Now on to the problem....most of our party wanted the lamb chops. After ordering and waiting for food we were told they were all out. Usually a waitress will start with that type of information. Our waitress was straight cut and dry. After saying hello, she began telling us the rules...no separate checks, one check and only two different payment methods, we only have 75 minutes at table (not sure if that's pre or post receiving food) and 20% gratuity. Nothing about the lack of food on the menu. But ok, no worries. Our group decided to pay our drink bill (over $100) which included the 20% gratuity and find another place to eat that serves lamb chops (that's what most of us came for). Now in most establishments a manager would want to know why patrons decided to leave after 40 minutes and not order any food. Not here management didn't care and let a easy $400 bill walk out the door. While waiting for our ride one of the cooks, not a manager, offered us other food options and tried to accommodate us. Even after his efforts and speaking to management no manager offered us any apology for not having a full menu (they were out of multiple main dishes) or tried to accommodate additional options. Come to find out the manager on duty was our waitress. She Definitely has not had any restaurant management training. We were willing to try other options on the menu but the overall attitude of the waitress/manager changed our minds quickly. Definitely will not return when I come...

Went for Sunday brunch to celebrate a friend's birthday. I have diet restrictions so I didn't taste a lot of what was available, but what I had was very good with one exception. The greens were cooked with turkey meat. They were very flavorful but had bone fragments... one of which stuck into my tongue!

The buffet was filled with a lot of great choices, a lot of the usual favorites. I was pleased even though I couldn't eat what I wanted😬 I would suggest a baked or grilled meat choice. Everything was fried. For dessert, there were cake pops and fruit. I expected some peach cobbler or pound cake (it is soul food they're serving after all!) But no! Since I couldn't have it, I was ok with it, but I was surprised. Everyone in our party seemed to be pleased with the food. The drinks weren't that much of a hit. People who ordered drinks felt they were weak.

This particular day, Sunday, they had a DJ. The music was loud and appropriate for the younger crowd. That's cool, but a DJ should know his audience. Some patrons didn't appreciate the selections. Then there was the sing-along. My ears bled for two days! Loud and annoying.

Now on to the staff. Very, very, very nice! Extremely accommodating and attentive. There was a heck of a lot going on, but our server took great care of us. The buffet food was served, which I liked very much. It is more sanitary. The place itself was well put together. Clean and well organized, very pleasant.

I do recommend Bea's place. The brunch price of 34.99 means I won't go there often, (No dig, it's worth it.) I wouldn't mind going back for a jazz or...