I want to be clear that I take no pleasure in being publicly critical of a Black business, and it is not my intention to be libelous, but rather to share my experience at Stacy’s Bistro on Thursday, 4/17/25. This was my second time there and unfortunately, will be my last. Before I get to the bad, I will mention the good. Prior to my first visit, two friends of mine had been raving about the wings and atmosphere at Stacy’s. I finally got a chance to visit with them, and I was very happy with my meal. I tried two flavors of wings and chicken tacos. The young lady that assisted us during this visit was very sweet. I looked on Facebook at the business page and her name is She She. Her kindness and customer service really helped to shape my first visit. Therefore, when one of these same friends wanted to bring in his birthday at Stacy’s on 4/17, I was happy to return to celebrate but we didn’t get the chance to.
My friend and I arrived shortly after 10:30 pm. He immediately went to the bar to ask if the kitchen was closed, as that information is not listed anywhere and we understood it was late. I stayed back & observed. From the table, I could sense the less than sunny disposition of the young lady behind the bar when answering his question. Per Facebook, this young lady is named Tasha Mac. When he returned, he told me she said the kitchen was still open and gave him menus but was clearly off put by the interaction and asked me to place his order because she seemed annoyed and sometimes “they’re nicer to women.” We went up to the bar to order. Another friend joined us as we were walking up, and we waited. We continued to wait and watched as other guests were served. Some were even served twice while we waited to be served. The bartender kept staring at us yet refused to acknowledge us. The energy was downright strange. I sensed she had a preference for certain male patrons and other guests that were familiar to her. One friend tried to get her attention and asked to place the order. She proceeded to roll her eyes. We weren’t acknowledged until we got the attention of another young lady who came from the kitchen and informed us that it had actually closed at 10:30 pm. We were upset as he had just asked Tasha. It was after 10:30 pm when he asked and she glanced at the time and still told him that it was open. Then blatantly ignored us and wasted our time. That friend walked out.
Two of us stayed behind in an attempt to gain clarity and for potential customer service recovery. Instead of being apologetic or even remotely gracious about the mistake, Tasha Mac was nasty and callous. She doubled down and told my friend, “Yea that was my bad. But it’s closed, so what you want me to do about it?” in the most apathetic tone. This young lady who is plastered all over the Facebook page and tags Stacy’s in multiple of her posts encouraging patrons to come see her was not at all inviting and clearly, the invitation is not an open one for all guests. This is bad for business. The wings were good, but they weren’t good enough to tolerate that kind of mistreatment. I work hard for my money, and I don’t spend where I’m disrespected. I’m not the most forgiving of that. I won’t be back but there’s potential there and I truly do hope Stacy’s will consider who they both promote and allow as being representative of the business and if they truly hold the best interest of the establishment and...
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