BIGGBY COFFEE — Restaurant in Richland Township

Coffee is great as always , but be mindful if you go in the mornings or before work . I always have a great coffee but not always the best service . I do understand there in a rush and can be backed up & busy so the girls in here get frazzled and sometimes a lil rude . I have had experience with the owner being in and very friendly & great service . Apparently if you Door-Dash your coffee for yourself you can’t get it through the drive thru sometimes ? Even if you go through the drive thru get stuck in there drive thru because it’s only one way in & out they still want you to go inside which defeats the purpose DoorDashing it . Than when you complain to the manager ( which is the same girl that put you through all that extra ) & explained to her the owner personally made DoorDash coffee & handed through the window . The only explanation was we just don’t typically do that & we didn’t relieze the DoorDash was for yourself. All I can is...

Coffee and service is usually pretty good. They clearly don’t know how to mix or bake muffins. A muffin should be moist and dense. Theirs have no density at all. The muffin is a severe crumbly mess wrapped round and round in plastic wrap. Once you get the wrap off you’re left with a mound of crumbs. The crumbs are moist, not dry, so I think they are just letting the batter mix and mix and mix while they continue with taking orders before they finally return to it and get it in the oven. That’s just my assumption, I have no idea what they’re doing wrong, but they need to figure it out. Stop over mixing your batter or whatever it is you’re doing, read directions if...

Visited: May 18, 2025

I tried the Banana Berry Crème Freeze and really liked it. The flavor was on point, and the texture had a smooth consistency that made it easy to enjoy. The staff were friendly and welcoming, which added to the overall good experience.

I had hoped to stop by again before leaving Indiana, but the timing didn’t work out. If I’m ever in the area again, I’d definitely make a point to come back.

My star ranking system: 1: Bad / Don't go there 2: Could be better 3: Average 4: Above average but not the best 5: A true...