The Local and Catering — Restaurant in Richland Township

2 pictures, one is the thin crust we got today which is apparently their new standard, the other is how it used to be. The thick and fluffy crust. I don't know what happened to this place. I used to love it and recommend it to everyone. It's a 45+ minute drive away and we would make the drive and bring friends with us every month or two. This time the pizza was insanely thin and hard and crunchy. It used to be thick and fluffy. I asked if they changed their crust or gave us extra thin crust and was just told nothings changed and it looked fine. No offer to fix it, no discount, apology, reimbursement, nothing but a shrug. For the price we paid that's insane. If its a cost of the dough issue I would've paid more for a thicker crust given that I don't like crunchy thin crust. I work food service, have managed food service for years and I NEVER complain, but this was very disappointing. I don't know if it's new owners or something but this was an awful experience at what used to be one of my favorite pizza spots. I don't think I'll be back if this is how they're doing things now. I guess if you like extra thin crust it will be...

Don’t order from the local if you want a correct order or an order on time. We’ve been trying to give them the benefit of the doubt but after waiting 2 hours past the time they said they’d deliver our food I can’t anymore. We’ve had issues for years. I hate giving our money to grub hub but at this point I will not ever give them my business again.

We understand staffing shortages and road conditions, however, when we called the first of 3 times to check on our order we were not provided any of this information. We were told that your online system provides false delivery times. We were also told at 7:30pm that our food was cooked and waiting to be delivered. At 9pm our food was still not delivered so our food would have been 1.5 hours old at this point. If we had been given This information up front we would have cancelled and ordered somewhere else. The lack of communication with the staff was...

Good atmosphere. Service was great and timely. My youngest had the kids chicken strips which consisted of two strip and about ten fries for the bulldozing price of $7.00 my wife and oldest had a southwest wrap and buffalo wrap the size of a dollar menu burrito and again about ten fries for a wooping $9.00 myself, I had a good size portion of chicken alfredo with broccoli that taste like store frozen brand broccoli, noodles so overcooked it turned to mush covered with a very plain white substance I assume that was alfredo sauce. Not bad for around 30 to 35 bucks for dinner like usual. Got the check and passed out. $60.42 what they dont tell you is your ten fries cost an extra $2.00 your soda is 2.00 a cup and the salad with meal is 2.00 Save your money go two miles to applebees and get better food better portions at half the cost. Two stars because...