The Donut — Restaurant in Rochester

It is with a heavy heart I write this review. I was so estatic to find this place by chance. I was even more thrilled to know what this establishment did and wanted to be part of the cause.

As always I check hours before going anywhere. I am on a tight schedule so time is limited as many of us are. I made the plan to go grab some donuts for a wedding anniversary surprise (August 28th) To my surprise they were closed and I received coupons to come back. I was instructed to called prior to make sure.

I have made 5 other attempts since then to cash in these coupons. Their Google hours don't always match. I even check the website to be sure and also don't match. On Monday of this week, I had the day off which doesn't happen often. I CALLED ahead of time at 9:26Am. Was kindly informed they were opened until 5 or 5:30 that evening. Over the moon I drove over as I was just north maybe 6 minutes away. I arrived and the sign said open but door was locked or jammed. I saw individuals in there. So assumed the door was jammed. Walked around just to be informed they closed at 9:30 AM. I walked out very frustrated as once I again I had promised my husband I'd get some for him to try.

I swallowed my negative feelings here today and made a point to get up early to get donuts on my way to my son's weekly appointment. I checked the website, showed open 7-5. Pulled up. Closed.

There needs to be better communication or hours for the establishment as this is getting very frustrating and I no longer want to partake. Which honestly was in true desire to give as the time we did get to partake it...

Don’t miss this place! It’s not only delicious, but fun to watch them being made AND you’re helping support the shark program to give children who are cancer survivors braces. I honestly didn’t think these donuts would be this good, but all the flavor choices are fun. We tried the cinnamon, key lime, peanut butter pretzel, cookie & cream, rocky Road, and fruity pebbles. We couldn’t pick a favorite- they were all great. We got the mango smoothie= delicious. I got the hot chocolate. I dislike hot chocolate that is super sweet, which is what most coffee shops have and I expected to get. This hot chocolate however, is superior to most coffee shops. It’s a dark chocolate with heavy cream taste. It was amazingly rich and delicious. I have been back JUST for the...

Delicious. Highly recommended. The donuts are all mini and made fresh to order. They are then sugar-coated in your flavor(s) of choice. I tried key lime, apple cinnamon, peanut butter pretzel, rocky road and old fashioned. They were all delicious and not overly sweet. My favorite was the peanut butter pretzel. I also got a mango slushie, which was surprisingly good! The service was also friendly and speedy. My only wish is that they eventually offer glazed options too, not just sugar coated, but I get that logistically that might be tricky.

This is definitely the best donut place in Rochester, and I'll for sure come back...