Empire Coffee — Restaurant in Rogersville

Empire Coffee has become an every day habit. The drinks, food, conversation and atmosphere are a perfect mesh of comfortable familiarity and high class service. They are nestled inside a really cool boutique gift shop in Rogersville. You can’t go wrong with shopping and coffee in the same place! They often have live piano music, which also makes for a relaxing visit. The coffee, of course, is amazing. (Ice blended mocha is FANTASTIC ) There are many other choices to discover, such as tea, smoothies and energy drinks. Even something as simple as a hot chocolate is made perfect topped with whipped cream and chocolate drizzle, a personal favorite. The bagels and pastries are all delicious and always fresh. My go to is the Italian herb and cheese bagel and a close second is the palmier. The pastries are all made by hand the old fashioned way, by chef Roland Parny! If you haven’t heard of him, that’s another review, but he’s a bit of a local legend. The Empire crew has a good memory of my favorite menu items and often gives suggestions based on my preferences. They really do care about making it perfect and making sure your experience is FIVE STAR. Carlo, the “Italian personality” of the crew is often engaging in good conversation. He is extremely knowledgeable about the coffee as well as lots of other interesting topics. If you ask, he will tell you all about the coffee, where it comes from and what makes it the best. Heidi, the owner, is incredibly kind and it’s always a pleasant surprise to see her behind the counter. The twin baristas are two of the most polite young men I have met. Ethan often makes authentic tiramisu from scratch, which is delicious! It’s selectively available, but when you catch a fresh batch, you’re in for a treat. You can also grab some to go! Shane always remembers my order and is so good about following up and making sure everything is as expected. I’m there often enough to have seen and met other regular customers. It’s such a nice feeling to share space with wonderful people and receive such excellent service at the same time. They really do make you feel at home. It’s not often you can say the food and drinks are measurable to the customer service, but this is an exception. I selfishly like that this business is a bit of a hidden gem….although probably not hidden for long. Empire Coffee is one of a kind and I hope everyone gets a chance to experience it! If you’ve been on the fence, it’s definitely...

I visited Empire Coffee yesterday & it was like I took a trip to Italy & I only had to drive to Rogersville! I’d go as far to say that it’s the best coffeehouse in the 417 & worth the drive!!!

Friendly, knowledgeable staff! I love coffee & consider myself a coffee expert so I had a lot of questions & he was so nice to chat with me & answer my questions. Best customer service I’ve ever had & that says a lot. I could tell that he loves the customer & goes the extra mile for them & his products. He’s even carries Danessi Italian coffee & he’s the only one in the area to do that & the only other closest place to find that is in Kansas City. The coffee is incredible! The chocolate dusting on top was SO good…can’t even describe it. I can’t remember the name of my drink but it’s named after the owner & it’s a double shot of espresso with milk & sugar cane syrup. It’s perfectly balanced & hot. I loved how it has that frothy puff on the top…pure bliss! The owner told me that he doesn’t charge extra for alternative milk & whatever the price says on the menu includes everything with no additional charges for syrup! No additional charge for the homemade whipped cream too and I heard it’s super good. Pastries made by a French chef! My son & I loved them. We got the fruit tart & the cream puff. Out of this world good, seriously! I can’t wait to have that fruit tart again. This is the famous French chef that used to have a restaurant in Rogersville. Wonderful quiche & breakfast croissant! I had cut them in half to share with my son & then realized I hadn’t taken a picture so the pic below is after I cut them in half & took a bite. Even the plates & silverware are beautiful! They wash their dishes so that you have beautiful dishes to eat & drink out of. Beautiful atmosphere and there’s a boutique in with it to shop at. The owner told me that the long wooden table is made from a historic wooden bridge, so beautiful & unique. All the strung lights were beautiful. Comfortable place to hang out with friends & family or study groups. I saw there’s a comfy couch to sit at too.

I just can't say enough great things about this place. It's a must-try! I even bought some Italian Danesi Caffe packaged espresso & 183 sugar cane syrup to make my own at home. Empire only uses the best ingredients! Super impressive. Looking forward to my next visit to try...

This place is really really cute and the people inside are super friendly!

My only issue with the coffee is that there isn't enough consistency. This review does not come from any place of anger, but merely constructive criticism. I've been to a lot of coffee shops, I've traveled a lot. There is a lot of promise with the coffee! But there are two things I would fix.

The system: The wonderful man at the front took our order on a sticky note, and the boys making the coffee missed multiple things because of the handwriting. They ended up making the wrong drink, and forgot cool whip. (Which the cool whip is house made and delicious) So I would heavily suggest looking at ironing out the coffee making process. It took a long time to get three coffees out, and even longer because there were multiple mess ups. To be honest, my order ends up wrong every time I've been in here. But I love the people and I love the environment so I keep coming back in hopes that it will be better. I would say iron out the process, this makes the pace faster, and brings more consistency. I want to crave your coffee and know that if I stop in, it will satisfy that craving. Specials: Come up with some special drinks. A few that are staples, and seasonal ones.

Overall, cute place that just needs...