Jack in the Box — Restaurant in Rosamond

The food's as good as it gets with Jack in the Box but they've clearly been having a lot of trouble finding people to work nights for the past few months. I've gotten in the habit of ordering online whenever I'm visiting passed 10pm just for that extra verification that someone is actually working. Trouble is: they seem to have been forced to settle for pretty terrible customer service lately just to keep the drive-through open. For years they had a woman working nights (she had to have been a manager) who was extremely kind, professional, and even got in the habit of remembering regulars. I hope she's moved on to something better because I havent seen her in quite some time. But, the passed few people who have served me just seem like no one even trained them. They don't tell you to pull forward, they're not easily intelligible on the speaker, and they can often be either callous or just altogether rude. I hate to call out employees who I'm sure aren't being paid very well, but I have to imagine the management knows about these issues already and I'd like to at least have consistent service again. Seems like you've had trouble getting people to work through the night for a long time now, maybe it's time to offer more for...

Stopped in for a quick bite on our way home from a late night school event. First the gentleman behind the counter rudely told us if we wanted to order we would have to use the kiosk. Which we were planning to do anyways we were just reviewing the menu. Then when our order was called the two chicken bowls we ordered had no sauce. When the MANAGER Jennifer was notified and we asked for the teriyaki sauce she said the sauce packets were discontinued and they only have sauce in the kitchen and for some reason couldn't provide the sauce. After fighting a bit they finally agreed to "remake" the bowls which I'm sure they just drizzled the sauce on them.

This was such an awful experience, we will never return to this...

This place can’t even make a grilled cheese sandwich correctly even after I told the drive through guy the last time I came my grilled cheese wasn’t even melted and didn’t use butter to grill the sandwich and I didn’t find out until I was on the 14fwy and all he said why did I come back to this jack n a box .. who says that ..you want people to come back ..so long story short I came today and told the drive through guy please butter my bread when grilling for my grill cheese and he said they always do I said no they don’t and once again he said why do I come back ..crazy he’s turning y’all customers away ..once again my grilled cheese wasn’t melted and...