Panda Express — Restaurant in Rosemead

If I can give this place a zero I would give it a zero. It took one bad experience by today to really just drive it completely to a zero. I went to the drive-through after I placed an order after a long drive and I asked the man at the window if I can have some extra hot sauce and soy sauce and teriyaki sauce because when I place an online order, it only gave me an option for one of each, and when he came back, he literally came back with just one of each again— To me that screams bullshit if someone is asking you for some condiments, how hard is it to give them a few of each one two or three not one of each— And then on top of that, he smirked and close the window— Shitty customer service never will dine in here again nor I...

Don't come when they are close to closing time.........You will have to wait for your food seeing they stop making food 45mins before they actually close the doors!

This has happen to me 4 times now and seeing that this is a management issue it won't be getting resolved anytime soon. I have talked to two different managers and both blow me off🤔 with the " Don't waste me time" face.

If this wasn't the closest Panda to me I would never come back! If the district manger happens to read this he/she should send a secret customer to this location for sure.......so they can see first hand.

Terrible terrible service and if I could give 1/2 star I would. I used to work for Panda and my sister has been a employee for Panda for over...

It’s saddens me to go to a restaurant in 2023 and still find racial discrimination, went to this panda like always with family. Always excuses, when ask for certain items. When bringing up a complaint the manager straight out argues with you instead of listening to find a solution. Just because I’m not white she is very defensive and confrontational. I’ve noticed this when other customer order that are Hispanic, Black other she is very short, moves them out quick. When it’s a white person she smile and takes her time. Worse god forbid that you need to bring up a double charge cuz she doesn’t want to look for a transaction without a receipt. Sorry Panda but u lost my business. The disrespect was sufficient enough to stop...