Tokyo Japanese Restaurant — Restaurant in Russellville

My fiance and I used to come here all the time. After tonight I doubt that we will be back. Our waitress was extremely rude and condescending. We ordered out food and instead of a side of vegetable rice we were given a whole portion. We tried to give it back and explained there was an error and the waitress REFUSED to take it away (we never even touched the plate at this point) she brought the rest of our food and again we explained that it was an error and she said "that's not a side" walked away and never returned to our table, never refilled drinks or asked us if we wanted a box. We flagged the other girl working who was trying to help us and the original girl cut in and was so freaking rude. So we asked for a manager.... Who never came over just sent the first girl back over who began telling at us. I told her she was being extremely rude and that she needed to stop. That prompted her yelling at us as we tried to leave the restaurant. I kept telling her to quit yelling and she kept saying that we should just leave that she's "been there for a year and half and no one ever orders veggie rice as a side. It's not on the menu". The manager there did nothing. She stood there and let her employee yell at us.

The food was good but I'll take fast food over an entitled teenager yelling at me. And paying for food we...

The food is decent for the area, but I have had better. The food alone would not deserve such a low rating, but the service there certainly does. Tokyo Japanese Restaurant in Russellville, Kentucky, I would like to give you a couple of crucial suggestions.

Most restaurants have a menu that can be obtained online for those who like to make a carry-out order. This is especially helpful for those who live in the country and have to order for several people. Online menus are a wonderful thing. You should try it.

This may be the most crucial suggestion of all. I understand sometimes customers can be difficult, asking for menus because they just can't seem to memorize a couple of pages of food choices, and that can be extremely frustrating. BUT, when owning, managing, or working for a business, it is wise to make sure the customer can not hear you talking about them. Please wait until the customer is off the phone or has left your establishment before complaining about their ridiculous requests (such as...

The general tso chicken was decent but the sushi was horrible there was absolutely no flavor I it and the 12 doller sushi role was literally 2 oz total weight. The sushi rice was not the right type of rice and the rice for the sushi was unseasoned absolutely horrible. This was 50 bucks for 2 people to each eat general tsos chicken and to split a salmon role that had barely any salmon and unseasoned rice on the role with no produce in the role no alvacodo no cucumber in it barely any rice in the role and it was just white rice not even sushi rice and the rice was unseasoned. Any Asian place can make general those chicken so it wasn't anything special but the sushi was the worst I ever had and it wasn't worth 20 bucks for two people to eat and the meal with no alcohol no desert was 50. The value wasn't there and the flavors wasn't there. For the price I payed I expect way better food and sushi. Get a new sushi chef woul be a good start or properly train...