Bigos Mexican Restaurants — Restaurant in Salem

If I could give this place a zero I would....please do not eat here they are charging customers an extra 25% to every meal. Take pictures of your reciepts because I gaurantee you they wont come back the same. We started going to this place because it was a cheap place to get decent food and drinks. Not long after we noticed our bill being very high and always different it seemed. We are creatures of habit we always order the exact same thing everytime. Finally on this particular day the bill came and was just outrageously higher then our last...i decided to actually add it up myself it was way off, I asked my husband to double check actually add it up on his phones calculator he to saw the huge difference. We wanted to test the theory we had and ordered desert keeping the original outrageous reciept to see what price would come back. After adding on dessert our bill was cheaper then without dessert . We went to the front desk to pay and explained to the cashier about how our bill was 13 dollars more then what was actually ordered, they ran the bill 3 different times in front of us each time it came back to a different amount. When confronted about it the manager admitted what was going on that the machine would add an extra 25% from the previous bill to your current bill if not cleared out twice but saw no issues with it , when asked about who was profiting from this 25% upcharge he said he didnt need to discuss that with us and told us to leave. The manager also insisted on my husband giving him the receipts and would not give them back when asked again luckily we took pictures of all of this and their machine they are using. This restaurant is stealing from the community and has been for who knows how long. Please be careful eating here I can honestly say this restaurant has stolen hundreds of dollars from us from us in the times weve been going. This is really sad and disheartening so much for supporting your small...

Food was delicious but the servers were very dis organized. We were seated and given chips and salsa but no one came to take our drink order for 15mins. They brought one meal and the side order for one of us and the other 2 people again waited another 15mins for their food and the rest of the other order. Either they didnt have enough cooks or not enough servers. We watched 2 other tables seated after us get their drinks and food in an orderly fashion. It was a...

I have eaten at this resturant about four times. The food was great each time. My son and his family have lived in Salem for 3 years. He loves Bigos. I am gluten free due to a wheat gluten allergy. I eat corn tortillas with no issues. My favorite is the enchilada variety plate. The corn shell tacos are very good. The service is always great. The wait staff is always courteous, friendly, and knowledgeable. This is my go to place for...