Jack in the Box — Restaurant in Salinas

Might be first fast food review for me, I accept that you sacrifice almost everything for the drive thru convenience. Today I needed a break from long drive. So I ate inside.

Everything about this experience seemed different, felt more like a Johnny Rockets or Fat Burger some of my old favorites.

Clean atmosphere, like spotless everyone there was happy and I'm talking customers as well as all employees.

I have Operated many business that serve the public from Grocery Stores, to Food Distribution Companies Large geographic areas of responsibility and had many locations I had full operational control over. Old habits are so hard to break I see things most people don't Like clean stocked restrooms, name badges customers greeted right away. and being treated like gold behind the counter seemed perfect.

Immediately it seemed obvious who ever the manager was knew what they were doing.

Than while enjoying my lunch Yvonne came by perfect timing didn't interrupt just politely and genuinely asked if everything was great and if I needed anything else.

We spoke briefly I told her who I use to be and I ask what her plans were because it's obvious this professional person won't be her for long.

All my success across multiple industries always came from building incredible teams, whom ever has this Franchise needs to get wise because I promise we are always looking for our next superstar and Yvonne is exactly the type of superstar Regional Operators look for.

I know from 35 years being a top Regional and Corporate Manager that Franchise Managers are the single most important factor in a locations success.

This review is more for JIB corporate office and the Franchise, better spend time with this young lady and realize what you got, this location Manager needs to be a Multi Unit manager or district manager, not sure what you folks call them.

Most impressive, great hire, but totally under utilizing a rare and dynamic set of skills.

No limit to her potential

Thank you...

NEVER COME HERE!! JUST FINISHED GOING 5-29-18 @ 10:30 pm Ordered a Spicy chicken with the meal, and a 7 pcs stuffed jalapeños. Payed got my money back no recipe... got my food and when home.. ( didnt check the bag ) Got home 11:00PM... Started eating and my dam Jalapeños were missing!!!! SERIOUSLY!!!! Everytime i go to this specific Jack in the box. there is always something missing from my order!!! Never come here!! And am going back to complain right now, but i can almost bet you that they will not believe me! specualy because i got no reciepe and thats why... Because i never got one with my order!!!!!! Dont come here go to another one this one is full of bad employees ---- edit.. 5/22/2021 @ 12:14:27 Emp :: Betty. Got my food at the window & I asked if that was it... just to get home... second time happening... same month.... EDIT 6 MONTHS LATER. 12-19-2021 3:21:14 . Pulled up waited there for 5 minutes just to have a lady tell me they are closed (24hr open). So I went ahead and asked her when she would open... nd she sayed "UNTILL FURTHER NOTICED" so I sayed when can u take orders and she refused to answer my questions and refused to let me...

I only purchased food only through the drive-thru window since it usually very early in the morning when I'm in the area. The service was fast as expected, the employees at the window are always very polite, friendly, and didn't look like their falling asleep like other restaurants I've been thru. All my orders have been correct as I wasn't missing any items and my coffee was perfect and not topped off as to overflow. Clean and organized location from what I can see and it seems to always have a happy atmosphere. I'm happy to receive that great service that...