I want to give an update after getting in contact with their customer service. I was given an apology and a gift card and asked to give them another chance. I did stop by again, and service was much bette and they were able to give me the correct order. I really do like PJ's and will be back again in the near future.
This is my 3rd visit coming to PJ'S. The first visit won me over with their service and their drinks. My last two visits have been terrible. I ordered ahead for my second visit and they didn't have the item I ordered so they gave me a substitute. Moving forward to my third visit, I again encountered the same issue with them not having the necessary ingredients to make my drink. So again I was giving a substitute at the last second. I really want to like PJ's Coffee, but it's hard to do that when they can't even get an...
Ā Ā Ā Read moreScheduled a casual business meeting at this location so I could finally try out a new Coffee Shop in my area. My rating on the food was just based on having coffee. Whenever I visit a cafe for the first time I try to order the āsameā beverage a Medium Latte, no sugar or flavor syrups. This is my preferred way to taste the beans and capture the coffeeās essence and flavors. I got a bold roast, numerous options, and gave it a shot. Maybe it was my palette, maybe the roast, maybe something the baristaās missed, but it was just not as smooth as I expected and it was a little bitter. Iāll be back for sure, I want to give their Roast Master Mr Felton Jones another chance. Iāve had PJās on Clara St off of Napoleon in New Orleans and have thoroughly enjoyed it. Iāll update my review when I return to...
Ā Ā Ā Read moreFirst time ever stopping here on the way to a baseball game and will be the last visit. I had one protein coffee and a cinnamon roll and 2 cake pops. It took forever just to get the coffee, once I got it the guy said āwas that all?ā I said no I also have a cinnamon roll and 2 cake pops. Took longer again. By this point I was already in line for 12 minutes, and I had already paid and received my card back with my receipt. I was waiting for the food items and just decided to drive off because it was taking so long. I already had my card so it didnāt even matter anymore that I paid for something and drove off leaving it behind. The guy at the window didnāt even look my direction, knowing I was waiting. So I assume I paid for some items and wasted money because I didnāt receive them. I...
Ā Ā Ā Read more