Subway — Restaurant in San Antonio

Came here last week and ordered food. The woman at the counter was nice enough initially. On the way out, I saw a giant dead roach. It was dead so I did my best to try and unsee it, but then had to go back in later to address it. I spoke w the young man working (he was the one cleaning when I came in initially). I let him know that I saw it, but it wasn’t there anymore, so presumably he cleaned it up. He apologized that I saw that and did own up to the fact that it was there. I asked for a refund bc I had only taken a few sips of my drink out of the whole meal. He said he wouldn’t be able to, but his coworker, the original woman I spoke w would be able to. When he explained the situation, she looked at me and responded as if it shouldn’t be a big deal bc apparently wood roaches come in when the door opens (as if this happens all the time). She did give some push back, but eventually and reluctantly gave the refund after inspecting if I ate any of the food. I texted the phone number they have posted for if you have issues that aren’t resolved, and never heard back. I get that this is TX and it’s hot as heck, but roaches in a food establishment are never...

I came to get a quick lunch but they only had one employee on staff at lunch and it was an older very, very, slow lady. She seemed... let's just say less then enthusiastic to be there. While waiting in line I noticed her wearing the gloves she made sandwiches with for the customer ahead of me to ring him out as well. She handled his cash money and receipts then we back in line and started making the next customers sandwich with the same filthy gloves she just handled money with! Who knows how long she had been doing that with those same pair of gloves on before I got there. Every Subway I have been to, except this one the employees take their gives off before ringing someone out and/or in between making customers sandwiches. Needless to say I didn't stick around to get a dirty sandwich. I left and subsequently didn't get my...

Easy in and easy out. No line the last two times I ate at this location. I don't eat here often but did eat twice in the last 10 days. A gift card. Good gift idea and much appreciated. Very clean and store is well maintained. Staff was friendly. After looking at their sandwich options I found something that looked good. I generally like to order a sandwich and assume from menu that it will be made with toppings as described with any modification I might want. The two times I ordered I was asked what I wanted . Besides the meat all the other toppings, including sauces, are suggestions. Made to order. Nice but nothing like the sandwich I wanted. I appreciate being asked about toppings and condiments but there was no similarity to what I wanted. Basically a made to...