Taqueria Vallarta — Restaurant in San Antonio

I have been going here for 10 years and my husband even longer. The waitresses are nice and recognize my face. The food is good and always hot when you dine in. I have maybe 3 or 4 bad experience here that I can remember. The last two was on fathers day they gave me bacon and egg tacos instead of barbacoa tacos and I had to drive back just to get my dad the right tacos. The most recent was 11/14/19 my family and I were pressed for time and had to be somewhere on the dot within 30 mins so we wanted to make sure our kids were fed since we were not sure when we were going to go back home. We waited about 10 mins in the drive thru, got our food and quickly parked and sorted out the tacos. The first was cold and had a soggy gooey part on the flour tortilla, I tore it off and gave it to my 3 year old. I kept going and all the tacos were cold! I ask for two bean and cheese on corn and 2 bean chorizo on corn and they gave me flour tortillas. Due to a gluten sensitivity I had to eat the cold two bean and cheese on corn and my husband had to to eat the two cold chorizo and bean on flour and my kids had to eat their cold tacos. When I called they asked me to bring it back but I didn't have the time to wait for them to redo the order. She told me to come after 3 the next day so I did and they didnt want to remake the entire order only the chorizo and bean tacos. I was very disappointed and a little hurt because I like it there and the people but they served me really cold food and then didnt want to remake my order. I told them its okay I didnt need the tacos, Im not trying to score free tacos its not about that its the fact that I didnt get what I paid for. And to add the drive thru speaker is in fact terrible they can barely hear you and you have to keep trying to tell them what you want. All the seats in the booths are really torn and the high chairs feel...

Our server was kind but not well versed in the menu (“fairly new” so I get it), however the staff was not very friendly. The order was incorrect, after informing sever, a cashier came up very confrontational with a attitude like it was our fault. We did not get all our drinks. I did not get a taco, but instead, got the country in my sons plate. Was going to get charged for making my own taco with some of my sons egg(he never finishes whole plate). Manager on duty removed the taco but was not very understanding to the situation. Mr Placensia, if you read this, this is a coaching opportunity for your staff. Also according to manager, breakfast is unavailable after 3. So if you are a all day breakfast person, this might not be the best location to visit. The food itself is all right. I say this a bit biased because of the way our visit was, couldn’t fully enjoy. Maybe next time.

Please update menu in regards to breakfast, mentions extra charge after 11 but not a...

It's my 1st time at this location. The food is ok. The prices are at market average. The servers are prompt to greet you. They quickly bring chips and salsa to your table and take your drink order. Except for the female at the drive thru at 9pm on a Thursday. She has HORRIBLE customer service ettiiquet. She is rude and impatient! Because of her, they get 2 stars for service! Otherwise, the ambiance is casual and comfortable. The other bad experience during my visit was the women's rest room. It smells like they have a serious sewer problem. Wait until you arrive at your next destination to use the restroom. I made a second visit and found a knat in my food. This is very disappointing because it shows the kitchen isn't clean. I will not be coming back!

Come check them out for yourself and let the public know...