Dunkin' — Restaurant in San Diego

Every time I come through, they mess my order up. My coffee is NEVER correct the first time. I don’t know if the person taking my order puts it in the computer wrong, or if the person making it doesn’t read the screen properly. I end up having to go inside (defeating the purpose of having a drive through) and explaining what happened and what I ordered and what I actually want three or four times. There have been multiple times that when I went inside to have my drink corrected they told me the dining room was closed due to lack of staff and that I would have to wait in line again. A 14+ car line. Absolutely not. Screw this place. Today was just the last straw. Three coffees, three broken straws, and an incorrect donut assortment later, I don’t think I’ll ever go back. Do not waste your time or money at...

I do business at this place because there is not really an option besides McDonalds and the MCX coffee (starbucks on base has been closed since the start of the pandemic). Today i waited 40+ minutes in the drive thru, and because I realized that I was going to be late for work, I didn't even end up getting what I came for. No rhyme or reason, and this isn't an isolated incident, it happens on a regular basis, on average everytime I go through the drive I can spend minimum 20 minutes waiting just to order. I saw 6 cars leave because i'm certain they were fed up with waiting, the tractor trailer that restocks the MCX came, offloaded everything and left, and I still had not ordered. Absolutely the worst. Avoid at all costs if you can, if you can't, be patient because you will be there for...

I’ve been here before and it’s hit or miss on he quality and quantity of donuts , but I continued to give them my business as its close to home and if we don’t support the businesses on base , they disappear, but this place needs an overhaul or change asap. I was happy to wake up at 5:00 to get there by 5:20 to get a dozen for my coworkers in honor of Labor Day, but as you can see their hours are incorrect both online and on the door. If I had know I would’ve planned to go out in town instead and not have wasted the time or effort. The last time I went there were minimal donuts and the coffee pick up area was a mess but I overlooked it because ,support our own and all that. Lesson learned. This is why we don’t have nice...