Okavango Outpost — Restaurant in San Diego

Okavango Outpost is the worst eatery between the zoo and safari park. Not only is the selection limited to deli-style "paninis" (aka cold sandwiches) and prepackaged salads, the service is atrocious. A few months ago, this would have been a different review. However, the manager and staff today were unfriendly, lacked customer service, and simply don't know their own menu. In short, the pictures on the menu do not match what is served (especially the treats/desserts), and rather than remaking or actually fixing the problem, they argued with the customers and simply gave a refund without another proposed solution. The dumbest part is that one staff member said the customer's expectation and request was correct, but the supposed manager said "no" and took on a "defend your own" approach rather than a customer service one. Definitely will not be returning here despite holding a...

We went to this place for the first time today and it was pretty good. We ordered the turkey pesto sandwich and the pasta, along with a pretzel and cheese. The food wasn't hot and the pretzel was kind of hard but everything was flavorful. There is a nice terrace overlooking the lagoon below. If you feel like digesting after a large meal you can take the 40 minute tram ride that's very close by. We paid $52 after our member discount for two of us to eat but that's to be expected when coming here. A bonus is that the people who work here are very nice. Overall good food and...

If you want expensive cafeteria food, this is your joint. The food all comes pre-packaged and isn't very fresh. The croissants fall apart in your hands and the sandwiches are very dry. The chicken tenders are not crispy. Reminds me of my college cafeteria :)

That being said, when you are walking around the Africa loop in the heat of the day, there's not much better of a place to pop a squat and rest your feet. There is a medium size grassy area near the cheetahs and plenty of tables and seating in the shade near the outpost. There's also a beautiful overlook over the...