Starbucks — Restaurant in San Diego

The worst Starbucks in the California. I wanna give it negative.

When I ordered a double shot espresso over ice in a venti cup, the cashier didn’t say anything. But when I got my coffee, the barista told me they can not provide the espresso over ice in a venti cup, only in grande cup. So you charge me venti size and give me a grande size?And I asked ice in a venti cup, she told me need to charge me 50 cents for that. Do I need to pay 50 cents for a venti cup of water?

I talked to the manger in the Starbucks, she said that was correct, they are licensed by Starbucks so they are special than the other Starbucks.

The most important part is no sign shows they can not provide the normal espresso , they are licensed by Starbucks and they are different!

Thanks for your different services to the persons who serve this country!

Other than that, most of the time they don’t accept the Starbucks app and told you their system is down. And also waiting time is about...

The worst Starbucks service we have ever received. We were just there about 5 minutes ago and we’re completely disturbed by the lack of customer service provided by the employees. The cashier openly stated, “I hate this job.” And the barista clearly had preferred to glare angrily at patrons as though smiling would be a difficult task. Not only is this a Starbucks store which deals with daily social interactions with its community but it is a Starbucks store that interacts daily with our military- which in most cases in my opinion deserve a level of respect or at the very least a smile. We will probably never go to this Starbucks store again, we only hope the employees receive proper coaching regarding quality...

I walked in, and one of the two workers were having a full blown conversation at the counter, so I waited fifteen minutes for them to stop chatting, which I wouldn't have minded uf their coworker hadn't been just standing around literally 3 feet away from the chatting women. Then the chatting woman behind the counter started making a drink, and the other one continued to do nothing. I got my drink but the efficiency could...