Teaever — Restaurant in San Jose

Edit: I think the owner called every customer and apologized and provided refund for my 煎饼果子. At least the attitude is good. Change to two stars from one star.

Original comment: The speed of service is terrible if you want to order 煎饼果(Chinese Savior Crepe), we waited for 1.5 hour and decided to cancel. A bunch of others were in a similar situation. I cannot believe that this place has 5 stars on google map 😅

The drinks were not fast either. We waited for about 20 minutes and went to grab five guys. However, unlike the Chinese Savior Crepe, the drink was at least ready when we got back...

I went here over the weekend, wait time is more than one hour, while estimate is 10 minutes. Front desk is messy, with a lot of orders and no one to pick up, and many people waiting for orders. Process is inefficient update: change to 3 star, I went again one week later and wait time is about 10 minutes, call before also helps,...

Ordered Coconut Latte here on Sunday 7/30 around 11:30am, the milk and fresh coconut water well mixed and tasted really good! Customer service is excellent! The staff was so nice and introduced the drinks to us with full of patient. I have to say I enjoy this great customer service more than...