We have been loyal customers of Colonial for many years. Unfortunately, we recently had dinner after not having visited for some time and were quite disappointed. Several red flags regarding the food and service. I was told by the waitress that the previous owners retired and apparently the business was passed on to some relatives. The entire restaurant was empty during dinner time except for a private party the owners were a part of. The staff appeared uneasy and could not clearly answer our questions about the dinner menu. The food we ordered was basic. Upon receiving our bill, I noticed we were overcharged for two itemsā$13.00 for a kids grilled cheese that was listed on the menu for $9.00 and a chicken plate that was $20.00 that should have been $16.00ā¦all listed prices on the menu. When I asked the waitress about the overcharge, she acted confused and almost as if she didnāt know how to make the correction. When she finally adjusted the bill, she still overcharged on my credit card. When I tried to explain to her that she still overcharged me, she acted confused again. At this point, I said I would just pay the bill and leave 0 tip that she could take from the overcharged bill. The ānewā owners came out to stare but never assisted. In fact, the male owner just stared at me and never answered when I inquired if he was the new owner. Very sad that this occurred. We really have fond memories of this place. Sadly, we will never come back here. Another great Mom and Pop restaurant bites the dust. Whatever you do, donāt eat here. They will try to rip you off. We paid $64.00 for a chicken sandwich, childrenās grilled cheese, a lousy, fried chicken tender plate, and 3 drinks. Not worth $20 dollars for the whole dinner. It...
Ā Ā Ā Read moreIāve been coming to this location for close to 10 years now. The breakfast food has always been my draw because of the portion sizes and quality. Iāve really enjoyed coming here not only for homey cooking but also the ambience. Itās not very often you still find mom and pop places that havenāt lost their charm. I mean hell, Iām sure Mad Men location scouts chose this establishment for that same reason.
Linda, whose the previous owner, has always been welcoming, and Rosa was always my go-to server when she was still around. As I was reminded yesterday, nothing lasts forever, including ownership.
Last night as I drove by I was surprised to see it was open until 9 PM. I took a look inside and was surprised to see itās become something different: a large screen TV was added to the dining room area, a piano, and a bunch of other decorations that frankly make it look tacky. It feels almost as if itās going through an identity crisis.
As far as the food was concerned, I understand prices have gone up with our current economic situation. I canāt complain with my tuna melt. I also noticed they are now offering drinks and a happy hour menu. A Bloody Mary made for a customer looked good. However by Tuesday standards it was empty.
To the new ownership: this place has been a staple to the community for decades. Be mindful of the changes. A breakfast restaurant seemingly transitioning into a late night bar may not be ideal given the location and bedroom community status San Marino holds. Make too many changes, and you will drive away the customers that have come...
Ā Ā Ā Read moreI was very excited to try a new breakfast spot. Except this wasn't it. All the coffee cups were filthy.
I shouldn't be shocked that a restaurant with the name colonial in it is racist. The wait staff is Racist. Ignored customers who appeared to be of Caucasian ancestry.... only served people that were Hispanic. Didn't come to our table even once yet gave coffee and helped out anyone who wasn't white and came in AFTER us. Or maybe it's because my husband is middle eastern. There were plenty of waiters and they were not crowded.
I watched her walk around with a coffee pot and literally only pour coffee at the tables who weren't white people. I watched another server just standing there doing nothing.
She literally skipped them on purpose. I saw a white woman wave at the server with the full coffee pot and get ignored then I saw the customer have to get up and ask for coffee and the check from the man doing to go orders...we waited for a long time and no one came to us. It's very racist don't go here unless you're not white and not middle eastern -Jewish. I can't speak for other ethnicities they must be hyper aware like me and already know not to come here.
We really sat there for twenty minutes observing the racism. It's 2023, spread love not hate. All money is green. And also it's unsanitary to put dirty cups on the table. Posting a picture...
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