Casa Mia — Restaurant in Scottsdale

Be warned, they do a bait and switch on wine among other things.

We had such a disappointing experience at this restaurant. I booked for 3 online and in the notes section where it asked if we were celebrating anything special I said we were celebrating a birthday. One friend treated us to a bottle of wine and ordered a bottle of 2007 red ( I don't remember what it was) but it was $130. She had a full conversation with the owner about the two different wines that she was debating between and the owner suggested that she get the Barolo or whatever it was. When it came, the waiter poured it and she noticed that it wasn't a dark enough color and it didn't taste as she expected then she looked at the label and found it was a 2011. So the waiter tried to pass it off without telling her. When she asked about this, he gave some long winded excuse about their supplier etc... To bait and switch and not say anything and then when caught make up an excuse is unacceptable and the owner even knew this. My friend didn't want to make a big deal of it at dinner and ruin the mood so we took the bottle. When we asked for a decanter he told us that the glasses we were drinking out of were decanter glasses. Do those even exist? Why argue about bringing a decanter? My friend obviously knows wine and even if she didn't, bring it anyway, whether it is a $30 bottle of wine or a $130 bottle of wine, we are the customers and if we want a decanter bring one.

Dinner, I ordered the gnocci, the only one on the menu: Asiago, smoked mozzarella, parmigiano and swiss cheese. What I got was a plate of gnocci covered in tomato sauce with some cheese under it. I pointed it out to the female server who also happened to be the owner and she said, Oh, you want it with cheese? I said, that was the one I ordered. So I sat and waited for my meal to come out while my friends were already halfway into theirs.

There was no second round of water brought to the table and it was only when I got up to get some myself that I was noticed and asked what I wanted. When my second gnocci came, no one came to check to see how it was or how any of our meals were. I did find it a bit salty but I wouldn't have sent it back.

As we sat there, a party next to us had a desert come out with a candle and the table sang happy birthday. When we finished dinner we were asked if we wanted coffee or desert and when we said no, we received our bill. No discount, no apology for bringing the wrong wine, no offer of a shot of limoncello, nothing. My other friend who didn't order the wine then said to the waiter that he should not be charging us the full price of $130 for the wine, he said there was nothing he could do and that we should have mentioned it before. We asked if we could speak with the owner and he said she left 10 minutes ago, unbeknownst to us at the time, she was the other server dealing with us who brought me the gnocci and recommended the wine so she was fully aware of everything that was happening at our table. My friend asked if he could call the owner and he said NO but the owner would call my friend the next day.

My friend was called the next day and the owner was argumentative even going so far as to say that we didn't have a reservation and there was no mention of a birthday. I had done my reservation on OpenTable and if they didn't know I had a reservation, how did she know to bring 3 menus to the table when I showed up on my own? The fact that they didn't celebrate the birthday wasn't a huge deal but why bother asking if it is special occasion and it happened to be the icing on the proverbial cake.

It was such an extremely disappointing experience. I waited to write this review to see if maybe the owner would have made it right but she didn't and that speaks volumes. I will be letting my friends know who recommended this place to me know about this as they bring all their Canadian snowbird friends from out of town there. I will...

I'm sorry I can't go past 3 stars. For 3 yrs we love CM2 next door, but still no inside service. So we decided to give next door a try, knowing it's supposedly the same family.

Style is I guess modern farmhouse. Shiplap wall, plain wood tables, Edison bulbs. Dark. High ceiling. Bar in the same space, sports on the TV I think with the volume down.

Fri night, about 80% full. Very loud, sound bounces everywhere. If there was music to cover it, we couldn't hear any. Parties of more than 4 had to talk loud to hear each other, as did boisterous guys at the bar, so it just escalated.

Service seemed overwhelmed, so it was slow and disjointed (but I understand these days most places are short staffed). Food & drinks took a long time to arrive. One server who dropped a few items off looked annoyed; I felt bad for her.

The daily soup was mushroom. CM2 soups have always been amazing, so we assumed... My DH said it tasted like dirty brown water. Thought he was being dramatic - nope! "Umami" completely missing. Like mushrooms floating in veg broth. I flavored it with the salt, balsamic vinegar, cheese & peppers on the table. Much improved, but he still only ate 1/2. Our overwhelmed server wasn't around, so we didn't say anything.

Tomato salad & scallops were done well, I enjoyed them. DH had a veal tomato sauce dish. He said the veal was dry, overcooked. Again, we didn't say anything, as no one was around to talk to. We probably wouldn't have bothered, by then we knew it was our last visit.

Cappuccino was on point, and you can't go wrong with glasses of red wine. Finally when most tables cleared out, we heard Michael Jackson and a bit of other random music playing softly.

We know the servers tried, so we still tipped well. But we are a one and done, we will not go back. Food mediocre, ambience meh, acoustics annoying. No reason to go back. Far too many other great restaurants around, including Italian. I think people go here...

Horrible service!! Our server Luca was one of the rudest, most poorly trained servers I’ve ever experienced. My Cousin ordered a martini straight up with “dash” of Frangelico. He just looked at us dumbfounded...and we had to explain to him what a dash was. I’m not joking. When it came out and it was not “up” as we ordered it and as a traditional martini is served, it was served on the rocks. We got that fixed. 30 minutes later, when our food FINALLY came out it was wrong. When I ordered my meal, I specifically told Luca I couldn’t have mash potatoes and asked for an extra side of veggies instead. When my meal came out with potatoes he said, and I quote “that was your misunderstanding”..ARE YOU SERIOUS??!! Who says that to a customer? I understand mistakes happen, but he didn’t even offer to fix HIS mistake, or get me the side of veggies that I ordered. My husband’s ribeye was awesome. I should have ordered that. My Chilean Sea Bass..a complete rip off. $39.00 for a piece of fish half the size of my palm. 5 small pieces of zucchini and that’s being generous. For the prices that we’re paying we expect the same level of service and...