While I am not the one to leave reviews really any where I dine. I felt complelled to leave one for this restaurant. This being a David Burke restaurant, a highly regarded chef, pictures looked really nice and is on the shore. When my girlfriend and I arrived. We went upstairs to the main room. We had a 5 pm reservation, we were brought to a table right away. There were only a few tables occupied at the time. We sat for 20 minutes with no one coming to the table at all. The water glasses that were on the table were dirty. I finally left the table and went to mater'd and told him no one has come to the table and showed him the dirty glasses. He apologized and said there was a mix up regarding the server. OK at the time maybe 5 tables were occupied. We then ordered glass of wine. No bread is served at this restaurant. We were told we could order a popover and would cost us 4.50 ea. It didnt taste fresh baked. It taste like it was made earlier and microwaved to heat. Chewy in middle. No flavor. We then orderd lobster bisque which on the menu states has the meat of 1 whole lobster. The server made a point of telling us that this is not the case the meat of one lobster is not in the soup. Thst it comes in a coffee mug. And the cost includes the patron keeping the mug with the restaurant logo. This is a 32$ cup of bisque.there was alot of meat. But not a big bowl of soup as it should have been. Under seasoned and not reduced enough. And when the meal was over we didnt recieve the mug as.promised. we called from the road. And our sever happen to pick up the phone and said he forgot to give to us prior to us paying the bill and leaving. He said we can drive back. At some point and pick it up
I had the lobster roll sandwich which was good, with soggy fries. I love going to fine restaurants, have been to many high end places and donot mind spending for a great night out.
We were very disappointed with the overall experience of this restaurant. Will probably not return. This type of service and food was not of a fine dining establishment or of a high end chef. David Burke should come and evaluate this place. I would love to discuss with management or...
Read moreWe had a reservation, party of 8. Arrived for dinner, my daughter, grandsons and son inlaw were already seated. Young man at reception acted as if he had never been IN a restaurant, much less worked in one. He spent several minutes telling a couple that he had no available seating, while we stood behind them. Then some women came in the door and took our place in line. An older man came over to him and interrupted, telling him we were waiting before them. My birthday. Ordered drinks, took quite a while to come. I ordered a beer, came in a can. No glass. Waited. Asked for a glass. That took a while to show up. Ordered appetizers and entrees. Appetizers took quite a while to show up. Sushi roll was missing. Finished Appetizers, everyone, but me ordered another round of drinks. Table cleared of dishes. Then sushi roll showed up, same time as entrees. It is now dark out and absolutely no light, barely can see what I'm eating. Tables are so narrow, too narrow for dining. Servers have to hand food to you to pass to another diner at table or walk around other tables to get to them. Ordered desert. My husband wispered to the waitress it was my birthday. He thought there was to be some sort of surprise. I was sharing the key lime tart with my son in law. A candle showed up, was stuck into the half eaten tart and lit. Really bugged my husband. He is a good tipper, but he was bugged signing a CC slip for 1,000 dollars. I can't blame him. In ending, the food was delicious. Our waitress was frustrated, by the lack of support service. The service really sucked, for lack of a better word. Funny thing, we had dinner here last birthday inside and it was spectacular, everything was. To end the evening, we were waiting for our car, now 10:30ish. My husband sees the young man he gave the ticket to running around the parking lot. Our car is parked directly in front of us. We wave him down and point that out. He was looking for our other car (at home) that was on the keyring. Note to self, possibly note plate or make on ticket stub. Signing out. P.S. the ceiling in the mens room is leaking (mystery fluid) onto the...
Read moreThis was the worst experience I’ve had at a restaurant ESPECIALLY at this price point. I work hard for my money and when my dinner bill is $300 that comes with expectations.
I took my wife for Valentine’s Day last night and I was actually embarrassed to even have taken her there. Like I expect the place to have all options available if the price is a $95+ fixed price list, 3 first options we chose throughout the menu at different courses we could not get.
Aside from availability if that’s stated as an exclaimer, then you would think the service would be impeccable. Not. I had no water from the time we got bread until after dinner where I finally had to ask for it to be refilled even though our waiter had been to us at least 3 times while it was empty.
I get it was busy that it was valentines but again $300 bill. Could’ve gone to chilis and had a more experience.
Couldn't get the dessert my wife wanted of course, and all the waiter wanted to do was upsell the extra charge desserts instead. And the dessert we did get, the coconut one was dry as hell.
Steak was amazing and my wife’s seafood was great but we live at the shore, good steak and seafood are a dime a dozen.
What even is the value of money anymore? Because no one seems to value anybody else’s. They’re willing to take take take and provide next to nothing in return and you’re supposed to just accept it and walk out smiling.
I felt taken advantage of, my hard earned money disrespected and embarrassed to bring my wife here for Valentine’s Day. Im a local and will certainly not be holding my tongue about this experience any time it’s relevant to speak to...
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