It truly pains me to have to leave a bad review because we absolutely love the Bridgeville Vanderwende's. We recently found a faster route to the beach but unfortunately that meant bypassing the Bridgeville store so we were thrilled to find a location on our way home. We stopped in yesterday afternoon and were surprised to find the lot pretty empty and no one in line inside (perhaps this should have been a clue, I have never not stood in a line at the other one). The young lady behind the counter wasn't very welcoming or friendly at all but maybe she was having a bad day so I went ahead and ordered a chocolate milkshake. Not sure if you have to actually request whipped cream and a cherry at this store but if so you would think they might ask if you want it when you place your order but whatever, no biggie. I got my milkshake and headed out, hubby immediately realized that it tasted nothing like any chocolate milkshake we have ever gotten from Vanderwende's - it wasn't very chocolatey to start with and the consistency was more like a chocolate milk slushy. It usually takes us quite a bit to drink one of your shakes but this one was gone in mere minutes leaving us disappointed and a little mad about spending $5 for essentially a cup of chocolate milk. Needless to say, we won't be patronizing this location ever again, from now on when we want a sweet treat we'll go to the Dewey or Bridgeville location, this experience was a...
Read moreService left a lot to be desired. Visited on our way from vacation and the place was empty at 2 on a weekday. The employee came out from the back, said nothing, then asked what we wanted. I gave my order and she asked what toppings, which I told her. She made my order but didn't put the toppings on. Then tossed it on the counter and said what else. When I asked for the toppings she gave a huff and basically rolled her eyes. Then my daughter asked for two scoops and the employee was like "do you know how much 2 scoops is?" Like judging her for ordering 2 scoops instead of one. I get it that we all have a bad day here and there, but treating us like we were a bother and giving an attitude of judgement rather then just completing the order and moving on is wildly inappropriate. The ice cream was good. Sad how bad service can ruin a business. I'd suggest some employee training or maybe a meditation hour. Hope her day...
Read moreAnytime is ice cream time! This location is mainly open during the summer months. It is a great pitstop to break up the drive from the city to the beach, or vice versa. Vanderwendes makes some of the best farm-fresh ice cream around. It can get busy at times but its always worth the stop. I order some Peanut Butter Fudge Crunch in a waffle cone today. It was so good! Prices are reasonable for what you get. The staff mainly consists of younger kids working their summer jobs and they are fairly friendly,...
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