Subway — Restaurant in Sheboygan Falls

Horrible experience! The lady making our food seemed generally annoyed that we were even there to start. We were told we had 2 options for bread because that’s all they had. Rather than asking per sandwich we were asked what the whole order was at once. IE “what kind of sandwiches” then “what cheese” and that’s fine if we even knew what your starting with. My wife and I kept looking at each other wondering which sandwich she was referring to when asking because she was trying to bulk everything. Even veggies was stressful because we didn’t know which sandwich was being worked on. Then when I asked for extra mayo I was told the mayo in the bottle was all they had. Telling what we wanted for each “meal” was a disaster for us because we were talked to like we were stupid for not knowing how their meals work. She also spent half the time taking gloves off to enter each sandwich into the computer like remembering 2 kids ham and cheese, a club, and a ham and turkey was too much to remember. Oh AND she couldn’t even figure out how to close a sub and cut it!! Mine wasn’t even cut 1/3 of the way through because she tried to cut it while open!!

Overall the staff was terrible with customer service. The experience was dreadful. Even though we were the only people there I felt rushed and the sub making process was done half assed causing confusion. Won’t be going back

Unrelated to the service, the audacity to have your point of sale card reader ask for tips while you have a sign on your door hiring at a starting wage of $15/hr is ridiculous. Whomever owns this Subway should be ashamed, and if Subway Co promotes this, you should be ashamed as well.

I WILL NOT RETURN TO SUBWAY!

I worked there at a teen/young adult and nothing I saw today was how we...

The gentleman working behind the counter was very kind. However, the woman with the tattoos, I don’t remember her name, was not kind. She does not have great customer service. I told her multiple times that the soda didn’t taste correctly. It tasted flat and when I filled my cup, there was no fizz in it. This indicated to me that something was wrong. She just kept telling me that their oxygen tanks were full and there is no issue. However, I disagree. I tried multiple sodas and they all tasted flat. In addition, the root beer was coming out as water, and there was no out of order sign on it.Her solution to me was that I could buy a bottle of soda, when I already purchased a soda with my meal. The first priority should be making sure that a customer is happy. Her other response was that I’m the first one to complain. Based on other Google reviews, it appears I’m not the first person to complain about her service or the soda machine. I asked to speak with a manager, and that was a no go. A customer in line even mentioned to me something along the lines about her poor service. To top it off, after this whole debacle, my food was cold when I finally...

Wish I could give no stars.

My fiancé got 2 footlong subs for us for dinner. Should have known when the place was empty and some of the lights were even turned off...

He brought home our dinner, and my sub was a ham & provolone.... not only did it have no cheese, it also had turkey instead of ham.

Usually we don't go back if something is messed up, but after paying $27.25 for something so wrong, we went back.

As we went back we were not greeted and it was once again not filled with people just like my fiancé stated.

After not being greeted, I stood and saw one of the employees, Austin. In stead of saying anything remotely normal he just waves as if I was his friend.. we then waited again because there was no rush to help us, customers. No apology or anything. He re made the sub, and once again no apology or even trying to "make it right". Once the sub was made the other employee had the nerve to try and charge us.

Thanks Subway. We will never come to one of your stores again, and will make sure to tell...