Domino's Pizza — Restaurant in Sherman

Terrible customer service. I live on the north side of Sherman close to Denison. The Loy Lake location shut down for whatever reason. So I call Denison and they can’t deliver because I’m in Sherman. He said that the other Sherman location was taking up the slack. He transferred me to them. I give her my address and she takes my order. Then she puts me on hold and comes back to tell me they can’t deliver to me. I asked why. She said “did you ask why?” I said “yes why”. She then tells me that they don’t service this side of Sherman. I said you’re the only location in Sherman now since the other location is closed. She might as well have said “too bad so sad” so I am going to Little Caesars. They have better food anyways. That’s very poor customer service. If you are the only location in the town then you should service the whole town. I’m not outside of city limits either. I have probably spent close to $1000 in the Sherman locations since I moved here in November but someone else will get my...

Google says the store is open until 1am on weekdays but they close at midnight and apparently have been doing so for the past 3 years. No one bothered to update the Google listing. As a manager responsible for keeping my business hours updated on Google this is a pet peeve of mine. There's no reason for it other than laziness. Also the owner, or whoever responds to all the bad reviews saying to email domiman at aol is only doing it for appearances. My wife had multiple bad experiences in a row with another location and left a review, which rendered the same response (all Domino's in the area are owned by the same guy). She emailed multiple times, hoping they would attempt to make up for the wasted money and bad pizzas we received, and never received a response. They care enough to keep up appearance in front of the public but not enough to actually follow through and try to make things right. We're done ordering from any of the domino's owned by...

Tuesday I called and placed an order to be delivered at 11:30. I gave them almost an hour notice. It was delivered on however I ordered 3 pizzas and he only brought 2. The one that was missing was the main one I needed , it was for a group of small children who eat lunch at 11:30. The driver had me call the store back and I was told they would send one out but it would be about 46 min. No this wasn’t acceptable due to it being for the kids. So then he tells me he would put me down for a free pizza next time I order. I told him I wasn’t paying for that one because I didn’t get it. He said I don’t know how to take it off. So finally he came up with an amount for the 2 I did receive. Those 2 I got were terrible!!! The meat tasted old and they were both dry. They did cut the slices well so when I tried to get a piece out, half the slice was left in the box. Terrible pizza,...