3 stars because every single time I come to this Wendy's I don't get a receipt. Even when I ask for a receipt the workers look at me crazy, smack their lips, or get an attitude. Today I handed my card and asked for a receipt, he gave me card back and asked me to pull up to a spot. I didn't say anything because i want to let him at least try to follow directions first, im thinking maybe he'll put it in the bag since he looked me dead in my face when I said I needed a receipt. A different guy bring out the food, thanked me for waiting, and left. What do you know? No receipt in the bag. I work near by so I go to this location often seeing how it is close and the only fast food place on my way home. This location is near several industrial companies, hotels not too far, and right off the interstate. There are several businesses people who need their receipts for reimbursement or budgeting for their company. What's the deal with the receipts??? This has been like this for AT LEAST a year now so it's not a specific cashier. Attitude could definitely be friendlier from majority of the staff and food is ok. But give the people a receipt. If I left and I was charged wrong, I wouldn't know why, and if I returned to say I was charged wrong or missing something, the first thing they will ask for is...
Read moreDecember 20th, 2023 RUDEST PEOPLE I HAVE EVER MET! My fiancé and I pulled up to order at the window and we asked her to give us a second. Then, when we tried to speak, the woman RUDLEY said "That was the quickest second I've ever seen."🙄 THEN, in the middle of ordering, she cuts me off so I was not even done ordering. Pull up to the window and I told her the rest of my order. Then I guess a manager came up behind her and said "We don't add things at this window so don't do it again. We gonna get up and try again in the morning." My fiancé and I just ignored them at that point however when we went to pay for our food, SHE THREW HIS CARD BACK AT MY FIANCE!! These people are a sorry excuse for customer service. This is not the first problem I have had with this specific Wendy's. N E V E R going back again. People are very rude and are clearly not happy to be there. I wish I could give this sorry place...
Read moreThis is the only Wendy's close to my work. EVERY TIME I go here my fries are never cooked all the way. The people at the drive thru are almost always rude. I had them mess up our order 3 times in a row and try to argue with us about it. The employees stand around having personal conversations with each other. Last time I went they took my order and after waiting in line for a while I get asked my order again when I got to the window and then she put my order in. Never took it when I actually placed it then got rude when I asked why it wasn't placed when I actually ordered and was told " because she was busy". This is the WORST Wendy's I have ever been to. I spoke to the manager and she said she will be talking to her staff but that's what I was told the last time I called to complain. That being said she was very nice and said she would be handling the situation so I hope that...
Read more