Subway — Restaurant in Silsbee

I don't know what the young girl's name is that was working all by herself there tonight, it wasn't on my receipt and I don't remember her having a name tag on. But whatever you're paying her, she deserves double. She was all alone with people steadily coming in and I work in food service so I know the noise of online tickets coming in, and on top of all that a couple spilled their drink all over the floor. This young lady kept her composure the entire time, tho I could tell she was struggling she never once complained and greeted every guest and thanked them when they left. I would have given you 5 stars if you would have had an extra person working so this poor girl wasn't killing herself trying to stay above water. I know good help is hard to find as my job is also running very thin these days on employees. Still a Mgr could have at least been there to help during the dinner rush. The food was hot and fresh and tasted great as usual, and I only had to wait for my pretzel to cook as I ordered online and you were out of the churro I wanted. I think you have a great employee who has good mgmt material written all over her, don't run her off by spreading her too thin. Just...

This subway has the rudest workers. Every time I come into this location the workers act if your an inconvenience to take care of. Megan, today, insisted on telling me she was work to do and is in a hurry. I could barely get out what I wanted on my sandwich before her saying “what else what else.” to Telling me I wanted too many olives that i have enough and need to pay for extra. That’s fine. I don’t mind paying for what I want but saying so while being aggravated and rude I do have a problem with. Why be in the business of customer relations if you hate being taking care of guest? Night...

The lady working on Sunday 8-14-22 was so incredibly rude. We came in to eat as a family of 5. When she asked how many sandwiches and we said 5, she rolled her eyes and sighed. She said ugh. That’s a lot and I’m here by myself. Ugh that’s just a lot. We decided to leave and go somewhere else to eat because I refuse to give someone my money who is going to act annoyed for doing their job. As a manager, I would fire her immediately for 1. Having a bad attitude toward a customer. 2. Turning away business. 3. Poor customer services. 4. Unprofessional dress. 5. Being incredibly rude. Get...