Edited to address owner comments.
Siren is a small town. If you have a 200 seat restaurant (or what ever it is) one would think you would know when there is a potential to be busy like when there is an 8 team hockey tournament for high school age boys.
Unfortunately based on the response I see why the service was the way it is. New server? New manager? No server? Not excuses to not be able to handle a full house. Maybe don't have a 6 page menu if you can't service that much. None of your excuses are legit for the 2 guys who ordered the fish special of the night. All you can eat usually means you may have multiple servings, not the guy on the right will get 1 plate and the guy on the left won't get any.
If you find yourself in Siren don't count on this place.
It was a very busy but the service was horrible. We waited over 2 hrs for our food. Drink orders were never taken. Absolutely zero check ins from server. She took 2 orders and left for 5 minutes. Took 2 more orders and left for 5 minutes. When food was delivered it was delivered 1 plate at a time or sometimes 2 plates.
Grant it there were 2 hockey teams that walked in at the same time. Maybe 75 to 100 people. We were the 2nd group. No warning of wait time, no suggestion of limiting menu for faster ticket time. Just plain lack of service.
Siren is a small town, but they have 8 team hockey tournaments in town EVERY weekend. With very limited selection of choices one would think they would be better prepared. At 10pm I told the server I was leaving. My food was brought out right away.
One guy in our group who was one of the first to order, ordered the all you can eat fish fry and NEVER got his plate even though the guy next to him got his fairly quick comsidering the wait for the rest of us. A bowl of soup and a bowl of chili took 2 hours. Soup was cold underneath the melted cheese. My panini was smashed down paper thin and really greasy and fries were still frozen.
After the food finally came out server never checked in on us and by this time we were the only ones left in the place.
Server said they had a small grill and could not keep up. No excuse for that wait. If you can't keep up with a full restaurant because your equipment is inadequate then don't have that big or space or shrink your 4 page menu and don't have 4 nightly specials.
Especially when there is a tournament in town.
I will never go back to this place. One of my worst experiences ever.
Only thing that was fast for them to get to us was the check.
If you find yourself in Siren, WI don't go here with a group. I could have filled those tickets faster at my home on the...
Read moreStopped in Sunday May 29 at around 10:30 am on Memorial Day weekend for breakfast. We were the only ones there. Set up before us was a long breakfast buffet table with plenty of hot food. Scrambled eggs, hash browns (a bit oily but good) American fried potatoes, bacon, sausage links, pancakes, French toast sticks, a huge mix of fresh cut fruit, and THE BEST biscuits & gravy I have ever had in my life. And I’ve tried a lot, usually not finishing. This time I expected to not like it so I took a small portion. Next time that’ll be what I choose primarily! Big hunks of seasoned sausage in a delicious white gravy and fresh baked warm biscuits….wow!! Nice job chef!! I will say Good Food award🥈 for the biscuits & gravy and I will recommend to anyone. Topped off with a large glass of cold milk, this breakfast kept us working our land all day long and into early evening. Kudos to the friendly wait staff gal who was very informative, as we are new to the area. We were advised of an Artisian spring well open to the public and how to get there, along with a few other insights to the area. A great place to have a hearty breakfast! And we will be back very soon! Thank you Pheasant Inn!
PS we noticed they have live music too! A band is set up in the corner. The restaurant has full bar service and many fun interactive games and also gambling games. Looks like a fun place to hang out and dance on a...
Read moreThe service was extremely bad. The wait time was very long to get our drink order. Then we ordered 2 piece walleye dinner. After a very long wait about 30 minutes or so we finally get our meal only with one walleye. We asked where our second one was. She said it was coming. We even paid extra for it. So we waited and we waited. Finally one of our party went up to the bar and ask if we could get our second walleye to go. After waiting another 20 minutes or so the rest of us went up to the bar asking where our other walleye was. After another wait. The waitress came over. Apparently she forgot to put the order in for it. 🥴. So again we waited and after another 20 mins or so we get 3 walleyes. The fourth girl never got her walleye. nor did they take the extra charge off the bill. They were not that busy for all the confusion. 2 tables with a couple at each. Another table with 4. And one other with 6. A lady that was sitting with the six people came up to the bar to complain about something also. She was not happy either. There were 5 employees not any one knowing what the other one was doing or should be doing. Very very poor management.
Update,, owner has reached out to us and made this right. Very anxious to give their walleyes’s another chance, which...
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