Staff are friendly and quick to correct any errors. However this is the absolute worst pizza I’ve ever eaten and I’ve given it a few tries now. I’m not sure if it’s the quality of the sauce, but it just tastes odd and has a terrible flavor. The French fries tasted like fish on two occasions and had the flavor of being cooked in old oil. The salad I tried on one occasion was partially wilted and barely had any ingredients other than ice burg lettuce. I absolutely love pizza and have never had one that I wouldn’t eat, but I’m done with this location. After trying the Fox’s pizzas in the Port Allegheny and Coudersport locations, I confirmed that the issue isn’t the chain but the Smethport location specifically. Everything I tasted at the other...
   Read moreAfter waiting an hour I called to see where my food was. I was told we didn’t start it yet the driver had to go to Rew when he gets back we’ll put it in. Then 30 minutes later he arrived only to have my wedge burnt and my husband receiving a totally different sub. When I called they blamed the driver then said if he didn’t have the correct sub in the car they’d make another. The sad thing is we live within 2 minutes of the business. Nearly a two hour wait now and still the wrong food.
Riki, Thanks for the response however we didn’t order Stromboli. We also were not give a time frame for delivery. Had we been given the option to know it would be two hours we may have decided to pick it up or...
   Read moreI'm all about supporting local businesses but tonight I was threatened to have the police called on me over not receiving my ranch that I ordered and was called rude by the women on the phone saying I have caused problems in the past and today over THEM CONSTANTLY forgetting or undercooking orders that my family has made (WHICH HAVE BEEN MANY AND ALL OVER $60 EVERY TIME) Terrible customer service. Was not aloud to speak to a manager and was very disrespected. On top of just losing a 100 year old family member and a HUGE COMMUNITY SUPPORTER, putting her to peace today and not wanting to have to worry about cooking myself. 15/10 would not recommend unless you would like to be treated...
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