Pizza Hut — Restaurant in Smithfield

I would rather give no stars. The Smithfield location is horrible. I ordered a large stuff crust supreme and cheese sticks when delivered a hour later by door dash and the pizza was not stuff crust and cold, cheese sticks we're fine. I called and the guy said I could get a credit or remade I choose remade he even offered to deliver himself. After a hour no word on the new pizza so I called back and got a new guy who said he knew nothing of previous conversation but offered to remake and send via door dash. This one did show up made correctly and a little warmer but sill delivered by door dash. I will not use pizza hut again especially if coming from that store. Not the first time I have had issues and it's clear it is a reoccurring problem not...

Tried ordering online for carry out, wouldn’t let me pay at store cause the order was over $50. So I send my husband in and he orders total was $95 and he gets a $100 out to pay and they say they don’t except hundreds??? What the actual hell. That’s almost the total. So my husband has to go find some where to break the $100 just to go back and give the 5 twenty dollar bills just to get $5 back. Honestly stupidest thing I’ve ever heard of. I called and asked the manger working if they really don’t take a hundred dollar bill on a $95 order, he said they do, well after running around for almost an hour to get change order and wait for it, I can say educate your employees a little better. So dumb, next time we won’t be ordering...

I ordered 2 med pizzas online for $5.99 each, they delivered 1 med pizza and charged me $17.80, 1 large pizza is $8 dollars, so I don't see their logic in charging me $13.99 for a regular medium pizza, I called and spoke to the manager Isaac, explained that they did not catch their mistake in overchaging me when the pizza went out the door,he seemed angry that I was calling and explaining my situation, he insisted that it was my fault as the customer for overpaying him. I enjoy Pizza Hut but I will be taking my money to another Pizza Hut location. Simple solution the customer is always right especially when they...