Comfort Zone Grille & Bar — Restaurant in Somerset

I have never felt strongly enough to leave a review for a business, until I visited The Comfort Zone.

I have had food from restaurants before that was not that good, but in my 31 years I have never sent a dinner back. Maybe I am lucky or maybe I am more tolerant than most, but the fact I could not bring myself to eat what was put in front of me because it was so unbelievably bad is saying something.

For starters we ordered drinks. Two members of the table sent theirs back because they tasted like diluted soda. I tried them and agreed that they were both watered down, and that it was questionable if alcohol even made it into the drinks. Not a great start to the meal.

After we ordered there was an extremely long wait for food. The food actually came out in 3 waves, with only one or 2 people receiving their meal at a time. by the time that last 2 people were served the first two had finished eating, as a good 15 minutes had passed. Keep in mind the restaurant was not very full, and we were only a party of 4 adults and 1 child.

For my meal, my sides arrived as part of the first wave, and my meal as the last, so I had finished my sides long before my entree. They were nothing special but acceptable. Then my meal arrived and it was the single grossest thing I have ever been served at a restaurant. It was the seafood casserole, and for starters the "white wine and butter" sauce tasted like raw alcohol mixed with dishwater. The alcohol was so incredibly strong that I wished they had put some of it in our watered down drinks! I tried to eat it anyway despite the gross sauce, but the seafood itself was so ridiculously overclocked that it was even hard to cut into with a serrated knife. The lobster was like a mass of leather and rubber and the shrimp were not much better. In addition the lobster had an off, fishy taste that makes me question it's freshness as well as it's preparation. Considering that the time from arriving at the restaurant to receiving this dish was roughly and hour and 1/2 it was NOT worth the wait.

One of my dining companions ordered the same dish, she wolfed it down because she was starving at that point, after the long wait, and not having the benefit of receiving her sides 15 minutes earlier like I had. She referred to her meal as "disgusting" and was afraid she was going to be sick after eating it, and she said she only ate it because she was so hungry, and apparently had skipped lunch, but she said she wished she wished she hadn't eaten it.

The other members of our party who ordered different things than us, said their food was just OK. I did not try any of those dishes, but I did notice they were not very enthusiastic about the meal and took more than half of their food home, and the portions were not especially large.

When I asked to see the manager, she agreed to comp my meal, but was not very apologetic about it, I think she saw me as just exaggerating and being difficult, but I truly would not have complained if I did not feel the meal was unacceptable. One of the members of my party told me the manager gave her an attitude as she was leaving, but I did not witness this as I was already outside.

Overall the worst restaurant meal I have ever been served along with watered down drinks and poor service. I will not...

One of the worst places I've ever gone to eat. Th e DISCOMFORT Zone is more like it. I only went for trivia, but I went on numerous occasions. First of all, if you aren't from the graduating class of 1970- something of Somerset High, you're not going to be served as well as all the regulars. We had a hit and run in their parking lot, which is poorly set up. One night, we waited to be seated for over an hour and a half because frankly, there's no room for trivia in that place. It's too small for it, and they don't need it to attract a crowd obviously. One time they sat us at a bar counter. No one came to wait on us for over an hour, despite how many waitresses walked by, and despite the fact they knew who we are, why we come (we ALWAYS ate). Finally, the poor little hostess, the most pleasant person in there, went into the kitchen, told the wait staff, after which they chose to ignore her, and 20 minutes later she finally apologized for them and took our order instead. SHE is a doll. (Mind you, she looks about 16). I hadn't seen her again after that. We DIRECTLY handed the tip to her, so she was sure to get it. And I hope she didn't get fired for it because she was the ONLY good thing about that place.

Because we agreed to sit at a TINY table in the back ONE time, they started to think we would sit there every week. Well, besides the fact there is like no room on the table for food, on one occasion, we ordered a pizza, THE WORST PIZZA I'VE EVER HAD. Buffalo Chicken pizza, with like 5 microscopic pieces of chicken on it. TERRIBLE. It was like a fifth grader had helped his mom make it when learning to cook. It was just awful, oozing in sauce with like no cheese or toppings. just BAD. And because it was so huge, they had to put it next to our little table on a food stand. Well, despite the fact we thought it was gross food, some guys from the bar then proceeded to stand halfway between the bar and the dining room, and TALK over our pizza. Literally OVER IT. And then, if that's not gross enough, the manager/owner WHATEVER he is, comes over, and JOINS IN. So we have 3 men hovering over our food, which is on a waitress stand beside our table. We STILL tipped 20 %. We ALWAYS do.

The final straw was when we stood there waiting to be seated, for a good 45 minutes, and then four people just waltz in, and the host has to tell us that he can't seat us over them, because the next open table will fit 4 people, and there were only 2 of us. DO YOU BELIEVE THAT???? I have NEVER in my life seen a restaurant have such UTTER disregard for it's customers. Definitively at the top of my list for the worst restaurants I've ever been to.

The food is not great. And the decor makes no sense, also. Random outlaw photos on the wall? Of a place called the Comfort Zone? Is that supposed to be a theme or something? TERRIBLE, AWFUL PLACE! I hope it goes out of business for how completely RUDE the people there are. It's a place for them to have a high school reunion every...

I felt like seafood so someone recommended the Comfort Zone. It's a small little place and it was the first night that Massachusetts had loosened the Covid restrictions. The place was very busy and they even had a line singer/ guitar player. The bar was full something I hadn't seen in awhile. All but a couple of table were left open. The tables were separated by a clear shower curtain suspended from the ceiling. It was weird after all the social distancing it felt strange to be so close to people especially seeing people so close at the bar which was very close to the tables. I loosened up after awhile and my friend and I looked at the menu, the waitress told us the special of which they were quite a few and sounded tasty. We both opted for the seafood casserole it was good but a little small for the money,$25. It had lobster, shrimp and scallops and was served with 2 sides. I had a salad and coleslaw. There were two pieces of lobster claw which were ok but a little dry. The shrimp were the most plentiful with a few scallops thrown in. It was tasty once you mixed the breadcrumbs in. The coleslaw was ok but nothing great. I had Italian dressing on my salad and I think it was homemade and they did a great job of it. They also Had a lot of other seafood and meal to try so I would go back. It's kind of load inside but it didn't bother me too much. I just prefer a quieter atmosphere when I eat. All in all the food was decently and the service was great I'd...