I pulled up at the drive thru today and waited a few minutes for service. Nearly 3 minutes passed and no one says anything. Therefore, I pulled up to the pick up window and observe one worker standing at the front as if she's waiting for food to drop and be bagged, another associate walking past her going towards the back. They both look at me and no one comes to the window. After about a minute, the girl that went towards the back comes back to the window and asks if I had made an order and I responded that I didn't because no one ever came into the mic. At this point, the girl at the front, waiting for food, picks up her headset and speaks. Then the girl at the window picks up her headset as she is talking to me and comes with the excuse that the girl was having problems with her headset. So I ask if I have to drive back around to place an order and she says yes. Ummm nevermind, I went to Wendy's. Poor customer service...
ย ย ย Read moreThis is the worst restaurant in a 20 mile radius. The general manager is rude and acts like she hates everyone who comes to the register. Slowest burger King I have ever been to on a regular basis. Everytime I come here I think it won't be as bad as last time, but they never cease to disappoint. Whoever owns this restaurant needs to fire the entire staff or just burn the restaurant down so Florence won't be plauged by such awful service. The restaurant even smells like garbage, I feel like I must shower Everytime I lay eyes on this blister of food service. I hope the soles of your shoes are sewn on tight, because the floor is so sticky it'll rip them off. Terrible place, they never are accurate with orders and think giving out straws is optional. If you are thinking of eating here, do yourself a favor, find some roadkill on the side of palmetto and eat...
ย ย ย Read moreI stopped by Burger King on Palmetto St. In Florence SC this morning at 7:00 am. I was at the drive-in window for several minutes, then I drove around to the window, the person the inside of Burger King saw me and I saw. I waited there for a few minutes. While at the window, one of the male employees came up in their uniform, looked at me at the drive-thru window and no one still came to the window. I finally went back to the drive up and nothing. I went and park to go inside. When I pulled on the door it was locked. Then the lady on the inside of Burger King said "We're Closed ".
There were no signs anywhere posted saying they were closed. Good problem solving skills should have told them to immediately respond to the customers verbally that they...
ย ย ย Read more