The Whiskey Barrel — Restaurant in South Hadley

A group of us went on a Saturday about 530. Similar to so many restaurants now, we waited along time for drinks, apps a burger and quesadilla. The food was very good despite a well done cowboy burger that still juicy with good flavor. Chic quesadella was one of the best. No cartilage, etc. Great atmosphere, but loud. So you have to decide can you chill and wait 30 mins for drinks, another 45 for apps, then another 25 for burger and quesadilla. Observing other tables, our wait wasn't based upon our group, 2 people taking orders, bartending, and serving a large bar and about 20 tables is...

Ordered takeout, was given the wrong food. Called and told them I received the wrong food. Returned to restaurant to get the right food and was told that I needed to then pay for the food that I actually ordered. I asked for a refund and to speak to a manager and was denied. We order from here pretty often and I’m super dissatisfied with how I was just treated. This will be the last time we order from...

Great food and service is top notch. Glad to see more continuity in hours as that was a bit unpredictable until recently. More like restaurant rather than bar hours however which is a switch from pre-Covid. This is not a place to go for a cold one later in the evening as they do close early (10:00 PM) which is unfortunate as they have a great selection of craft draft and canned beers. Plan...