Subway — Restaurant in South Jacksonville

Ordered online. Went to pick up our order and two of our sandwiches had been started and was out of meatballs for the meatball sub. I ordered the veggie delight with spinach, extra black olives, extra green peppers, extra cucumbers and extra pickles, and my husband changed his order to the same as mine but had other items added to his. Since my husband was not able to get the meatball sub we asked for a bag of chips to compensate the price difference of the meatball sub we could get. The worker asked why, we told him. He said no and handed us our food then walked away. We get back to our hotel room, my sub only had mayo, spinach, sub lunch, a couple of green peppers and black olives-he didn’t put on my cucumbers, or pickles. It was the skimpiest sandwich I have ever seen in my life. We take it back, the employee rudely asked “what do you want?” Told him my sandwich was made wrong, he questioned what was wrong with it-I said it was missing items and handed him my sandwich with the receipt. My husband then asked since not only were there no meatballs, my sandwich was made wrong and we had to make a trip back, could we get the chips this time. He yelled no. I did not get his name but he was the most unfriendly subway employee we have ever come across. All he could have said was “I’m sorry, can I refund this or I’m sorry I will not be able to do that” whatever the case may be, his customer service was...

Subway is a convenient place to eat when traveling long distances. Unlucky me, this is the one i happened to stumble upon.

I understand theres a pandemic but you guys put reflective, translucent plastic wrap on the counter so I couldnt see the menu or the face of the only person working there, to hide her shame I would assume. on the plastic words along the lines of "do not touch the plastic, PLEASE". The A in please was very obviously scribbled out separately from the rest of the word leading me to believe child labor is involved in this establishment.

The worker had a not-so-nice attitude. I wouldn't count it against someone normally, since I don't know what they're going through, but she has made me less sympathetic with questions such as "What kind of salad dressing would you like?" only to reveal there's nothing but ranch.

I guess the pity party costed an extra ten bucks to witness than what it's worth, because a basic salad with no dressing and a footlong with the wrong...

So apparently they think it's a funny joke to send the entire city of Jacksonville some coupons 3 times in the same month, just so that you can come in with them and have them tell you they refuse to accept them. Never eating at another subway again. First Jared, now this. They told me they don't have to accept them because they're not corporately owned. Neither is Dairy Queen, and they still accept coupons. And that is a foolish excuse to hide behind. Because they still take coupons from the app. So somehow that doesn't count toward corporate coupons??? Something fishy is going on here and it's not...