Dunkin' — Restaurant in Southampton

This Dunkin is one of the worst Dunkin’s I have ever been to. The manager does not care about the lack of customer service in his store, every time I have gone there whoever takes my order and/or works the window is always so rude, there was one employee that didn’t say anything at the window, no total, no hi how are you, no welcome to dunkin, no have a nice day, she just waited for you to hand her your money, and then handed you your stuff and that was it. Every time I have a rude employee take my order or hand me my stuff through the window, the manager is standing right behind them hearing their lack of customer service/negative attitude and does not say anything or intervene. The staff that take orders are equally as rude, you order one item and they ask “anything else” in a monotone way after every individual item. I know this is fast food, but I worked at dunkin for years and it is not difficult to not show how much you hate your job, and be friendly with customers. They also have messed up my coffee and food several times. Unfortunately I live minutes away from this dunkin and go there occasionally for ease, but I have never been pleased with the service. Everyone I know that has gone to this dunkin doesn’t have anything good to say about it either. It’s in a convenient spot so it will always get business, but just know that you will not be met with pleasant staff, and you could likely be given incorrect/burnt/watery...

Yes I am a dunkie! Please have been always will be. I like cappuccino and I like there cappuccino. I guess I would consider myself a regular as the staff is so friendly and knows my order before I order it. I may not go several times a day but I go at least one today and they are fabulous to me. The staff is always inviting always happy they go as quick as they can go with a very high demand store,...

Hands down the best dunks around, I work down the street and come almost everyday and have never been let down, even when the drive-threw line is big they always somehow manage to be fast and efficient. The staff are always so welcoming and friendly. Food is always amazing, drinks are always prepared correctly. The manger seems like he keeps a team environment, keep doing what you...