Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Jack's Family Restaurant
4.3
(394)
$
McDonald's
3.8
(387)
Burger King
3.5
(173)
Until tonight, I've had nothing but great service. I go in there tonight and one of the workers is complaining, very loudly, about how busy it has been and her back and feet hurt. This was said with many people in there waiting to order. One of the girls put cold chicken on one of my sandwiches w/o asking if I wanted the chicken warmed first. I kindly asked her to just warm the meat and I could tell it made her mad. She quickly removed the chicken from the bread, put it back in the little paper bowl and warmed it then slung a bottle onto the counter very loudly. If she had asked before about warming the chicken, this could have been prevented. And her attitude was very poor from the get go. I understand people have bad days but letting it show in front of your customers makes the...
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On Feb 16, 2025 I placed an order on line. When I went in to pick up, it wasn't ready. I asked about it and the one female employee said we're not taking online orders! I showed her on my phone where I placed the order and paid. She repeated at least 4 times not taking online orders our machine is not working. (I think she meant register.) I tried to explain to her that you didn't need the register I already paid for the order! It was very difficult trying to get her to comprehend & understand my online order! She called someone and said okay she would make my order. It was very difficult to understand her dialogue/language. When I started eating my sandwich I noticed the lettuce was brown and salami that goes on the ultimate...
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My ultimate footlong Bacon Ranch Rotisserie Chicken sandwich had very little chicken! Could not even taste any chicken on the sandwich. The ultimate BMT had only one skimpy layer of two meats! The flattest most disgusting sandwiches ever eaten at a Subway! Owners had put up a stainless steel cover so you cannot see what they are putting or shall we say “not putting” on your sandwich! Terrible customer service contact availability! Workers did not give me a receipt so I have no store...
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