I order online at this store and the service was horrible I ordered at 2:55pm and went to pick up around 3:30 pm the lady that was there said she never got my order even tho I showed her that i placed my order at that location and then proceeded to tell me that there was nothing she could do about it cos I had no proof even tho the proof was on my phone after one my friends told the lady that she needs to try harder and figure out where my food was then she proceeded to look in the trash can and found my receipt in the trash and told me we'll im sorry it got thrown away, my receipt shouldn't have been thrown away it only took me 30 minutes to get to the store to get my food and it wasn't picked up by anyone and she told me it had been an hour which it had not and then proceeded to make my food and gave me free food as an apology im assuming so anyways but the way she treated me and disrespected me claiming she was new and only had been there and month but was running the store by herself claiming she didn't know how to work the computer to pull up my food and wouldn't work with me and told me there wasn't anything she could do, I didn't get her name but she was real ugly with me and very disrespectful she was a skinny lady with dark brown hair. She needs to work on her customer service I've worked customer service for the past 6 years and I know to be better then that. And the tonight I order again on door dash they canceled the first one and then messed the second order up the put it on the wrong bread didn't toast my sandwiches nor did...
   Read moreI eat here often and itâs usually a decent place to eat. Iâm leaving a review because of my latest experience. I work at restaurant as well and I know my employer wouldnât tolerate the behavior of the girl that served us. In her defense we called and placed a Togo order exactly 10 minutes before closing, which again I understand being frustrated because of it, though I would never show that towards a customer. She had an attitude while taking the call, mind you I asked her if it was too late to order or not. We were at the window at 9:57 (still before closing). She said âfor future reference, donât order 10 minutes before we close.â My mother responded with âyou could have just said noâ and then the girl replied âI could have just not made your foodâ. Then continued to mumble and slam the window shut. I donât know how it works everywhere but in the restaurants Iâve worked in we always take the order up until the minute we close. The open sign was still on when we got there. Either way she lacked professionalism like no other and her behavior was not appropriate. She was a young blonde girl working the closing shift...
   Read moreI came in there not too long ago is about 30 minutes before closing some older middle-aged woman hair tied back saw me come in and I was smiling she started slamming stuff down cuz God forbid she had to make one more sandwich which takes about 5 minutes all I wanted was something with meat and cheese that's it I'm not one of those complicated people there I'm a cook I serve people all day long over 12 hours in total I come there for a sandwich that takes literally three minutes to make it would take longer to cash me out than it would to make that sandwich she is slamming her mittens down sheet trays and is rolling her eyes deep breaths and I just like you know what nevermind I walked out I understand people have a bad day but you know what suck it up and get over it that's the reason why I have not been in one of your...
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