Checkers — Restaurant in Splendora

I come to this checkers all the time and get incredible service EXCEPT when the short black girl is working. I’m appalled that anyone would allow such a negative non responsive individual to work for there chain. I ask hi how are you she literally looks at me and says nothing. I consider myself one of the most kindest forgiving person I know but when I see she is working I won’t even walk in because I don’t want that negativity to affect me in anyway. It’s truly like something I’ve never seen in my life. The rest of the crew is incredible but man oh man 1 bad egg can really ruin an entire carton. So I added a couple stars to service because I’ve seen less of the individual I spoke about earlier ALTHOUGH she still works here and I was promised by the district manager she was on her way out. I came in after work around 5 and there she was , with the face of someone that absolutely hates people and especially serving them. So I walked right back out because I wasn’t gunna let someone like that ruin my day. I was also notified that she got in a fist fight , yes fist fight!! Somewhere behind the building or the side where the cam were the cameras couldn’t see. Unreal. The new crew is...

Stopped by there Thursday during the HEAVY RAIN event. There was only (1) lady working. She was handling it ALL! Her co-workers could not make it in to work, so she ran the place by herself and did a phenomenal job. She was cleaning when we walked up. She took our order, and she ran the register. She cooked and prepped our food while she was singing at the stove 😍. Then, when we were leaving, she went back to cleaning. You don't find this kind of work ethic ANYMORE.! We could tell she was probably tired and frustrated, but she talked with us and had us laughing. Poor thing.! Great job maam.! Keep up the great work and attitude. It's people like this that need significant raises and fire the ones who aren't cutting it.! That'll make up for the extra money. 100% will be back to this facility because of her! The food was good and was pretty quick, despite being the ONLY ONE working the whole restaurant. We got the loaded fries which were awesome. We got a spicy chicken sandwich which was really good. With a regular order of fires. And we also did the pick 2 doubles. (Double cheeseburgers). Also really good. The burgers seem kind of small, but they were...

Man, checkers is my favorite burger place so I've given this location multiple opportunities yet every single time they have done a horrendous job on my order. If fact it has been so bad that not only have I had items missing from my order but every single time I ask for something like extra cheese or extra patties or any of that it never happens, they sure remember to charge you for the stuff though. I ordered a triple patty burger combo today and some totally loaded fries with extra cheese. I wad given a burger that was only two patties and was a burger that's 4 dollars cheaper than the one I ordered and not only was the extra cheese missing, most of the initial cheese was gone as well. Not to mention the fact that their milkshake machine has been broken for over a year now.......I mean, come on guys. Who's running this...