Dairy Queen Grill & Chill — Restaurant in Spring Valley

Honestly I've been going to this place for years. I'm amazed I haven't written a review for it yet, and I actually feel dumb that I haven't. This place is always a good place to eat for a quick bite whether you're just stopping in with friends to eat inside, or even just running in quick to get something to take home with you. I have always enjoyed the food they had, I've never had any issues with parking. Unless it's a busy day at the drive through I've never had any issues with the drive through and never had to wait that long for my food. The normal meal I get from there which is a 6 piece Chicken Strip Basket, with a lemon-lime Misty Slush and a Mint Oreo Blizzard. Every time they've made that order for me it has always been delicious and I've never had complaints. They've never screwed up my order before, I enjoy the friendly atmosphere, and the workers always make me feel welcomed. The only things I've ever had issues with is trying to pull out of the Drive through and parking area on the side of the building facing the gas station and that's usually only when it's busy cause you have to wait for vehicles to come through a lot of the time. Beyond that the only thing I could really consider taking a star for, the atmosphere isn't as nice as it used to feel only because it used to have a back area that had a mostly if not fully complete glass area for eating and viewing the surrounding areas. It used to have tons of natural lighting because of that and it was an enjoyable place to sit and eat with my family so with that area now kind of gone to an extent and not fully glass anymore it loses a bit of that atmosphere it used to have. That's just my personal preference and opinion though and I know there are a lot of people who still like sitting back there and enjoying it. So I know that even though it loses that little bit with me it is still a great place to eat and has amazing...

I was overcharged on my order due to employee (Mackinze) making a mistake. When I politely explained to her that she had over charged me and asked her to void the order and ring it up correctly she threw a fit yelled at me that she was the one that had taken the order and she was not deaf and that’s what I had ordered and said I could just leave if I was going to be rude and disrespectful. She then slammed the window shut for drive through and walked away. I waited patiently until she finally came back and tried once again to explain to her that she had overcharged me. She informed me that she was the manager and if I didn’t leave they would call the cops on me and ban me from the store. When I asked for the top supervisors number they refused to give it to me and once again threatened to call the cops on me. I did end up leaving because I felt bad for the people in line in the drive thru behind me. As good as the food is I won’t be going back. If this is the kind of employees this place hires I will take my...

Waited in line 40+ minutes for ice cream. Would have left if we could have gotten out of the drive thru. 40 minutes and the car behind us still has not ordered. The people in the car in front of us are banging on their car and obviously upset. This is ridiculous!!

Update July 1, 2024. Went back. Still terrible. All out of vanilla ice cream so we ordered or stuff with chocolate. My son received his fries and we continued to wait for the ice cream. Waited 20 minutes finally went up to get water and check our order. No one came to the counter. I grabbed my cup got water and wait for the ice-cream. My mother in law went back up 10 minutes later and was told the lady making our ice cream left it on the counter and it melted. Unfortunately they did not have anymore ice-cream. The employee was asked to leave. We got our refund and left. As we were walking out two other tables went up and asked for their items. Will never go back. Spring Valley needs an...